I will be your chinese ecommerce VA and customer support specialist

Are you looking for a reliable Chinese-speaking virtual assistant to handle your e-commerce customer support, product communication, or daily operations?

I'm a native Mandarin speaker with hands-on experience operating a TikTok Shop in the Southeast Asian market. I understand how e-commerce customer service works from product inquiries and order tracking to after-sales support and dispute resolution.

What I can help you with:

1.Respond to customer messages in Chinese (and written English)

2.Handle product inquiries, order status updates, and return requests

3.Manage social media comments (Facebook, Instagram, TikTok)

4.Product listing support and basic store operations

5.Translation and communication with Chinese suppliers

6.Data entry and administrative tasks

Why work with me:

Native Chinese speaker clear, professional communication

E-commerce experience I know how online stores work

Responsive and detail-oriented I treat your customers like my own

Flexible schedule available across different time zones

I'm available for short tasks or ongoing support. Let's chat about your needs!