I will create a klaviyo post purchase and win back email flow


About this gig
I WILL CREATE A KLAVIYO POST-PURCHASE AND WIN-BACK EMAIL FLOW FOR YOUR SHOPIFY STORE
Hello Dear Client,
Ever notice how most Shopify stores pour everything into the first sale, then go quiet afterward? That's where a lot of money slips away. Someone who already bought from you once is easier to sell to again than a brand new visitor, but only if someone follows up.
I build Klaviyo post-purchase and win-back flows for Shopify stores, the kind that keep the conversation going after checkout instead of letting it die there.
Here's what that looks like:
- Setting up a post-purchase sequence (thank you, a few tips, a review request at the right time)
- A win-back flow for customers who've gone quiet
- Splitting your list so recent buyers and lapsed ones don't get the same message.
- Replenishment reminders for reorderable products
- An offer that gives lapsed customers a real reason to come back.
I've spent a good amount of time in Klaviyo and Omnisend, so I'm not just dropping in a template, I think about your store's buying cycle before setting anything up.
Not sure which package fits? Message me first, I'd rather ask a few questions than build something that misses the mark.
Get to know John Funsho
I help Shopify stores recover lost sales with Klaviyo email automation
- FromNigeria
- Member sinceJun 2024
- Last delivery2 years
Languages
English, French, German, Spanish
My Portfolio
FAQ
What's the difference between post-purchase and win-back emails?
Post-purchase emails go out right after someone buys (thank you, tips, review requests). Win-back emails target customers who haven't purchased again after a while, aiming to bring them back with a reminder or offer.
Do I need an existing Klaviyo account?
No. If you don't have one, I'll help set it up and connect it to Shopify. If you already have an account, I'll just need access as a Manager or Admin user.
How do I know how long to wait before sending a win-back email?
This depends on your average repurchase cycle. I'll ask about your store's typical buying pattern before setting the timing, so it doesn't feel too soon or too late.
Is this useful for stores that sell one-time-purchase products, not just consumables?
Yes. Win-back flows still work well for occasional-purchase stores (e.g., "come back for our new arrivals"), it just won't include the replenishment reminder piece, which is more for consumables.
Can I also get an abandoned cart or welcome flow from you?
Yes, both are separate gigs on my profile. Message me if you'd like a bundled setup across multiple flows.
What if I need changes after delivery?
Each package includes revisions, and Premium includes 7 days of post-delivery support for tweaks.

