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English
$
USD
I will provide professional live chat and customer support
I will design responsive WordPress website, blog or landing page
Welcome to my WordPress Website Design Gig!
Are you looking for a professional and modern WordPress website for your business or personal brand? I am here to help you create a clean, responsive, and ...
About this Gig
Hello!
Are you looking for a reliable chat support agent for your business? I offer professional live chat, messaging, and email support to help your customers quickly and efficiently.
With my service, your customers will receive friendly, fast, and accurate responses, improving satisfaction and boosting your business reputation.
My services include:
- Responding to live chat messages on your website or social media platforms (Facebook Messenger, Instagram DMs, WhatsApp, etc.)
- Handling customer emails professionally
- Providing order tracking, refunds, and general support
- Appointment setting for calls, demos, or consultations
- Content writing for clear and professional responses
- Sending daily or shift summary reports of conversations
Why choose me?
- Fast response and high-quality support
- Friendly, professional communication
- Flexible remote work hours
- Experience with tools like Zendesk, Freshdesk, and Intercom
Packages Overview:
- Basic: 20 messages / 12 hours $5
- Standard: 50 messages / 4 hours $20
- Premium: 100 messages / 8 hours $50
Gig Extras:
- Additional Messages: +20 msgs $5
- Additional Hour: +1 hr $7
- Extra Fast Delivery (24h) $15
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Hindi
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
E-Commerce
•
Travel & tourism
•
Hospitality
Purpose:
Business
FAQ
Q1: What platforms can you provide chat support on?
A: I can handle live chat on your website, Facebook Messenger, Instagram DMs, WhatsApp, and other messaging platforms. I can also manage customer emails professionally.
Q2: Do you provide 24/7 support?
A: I work remotely and can offer flexible hours. For full 24/7 coverage, please contact me to discuss a customized plan.
Q3: Can you handle customer complaints or refunds?
A: Yes! I am experienced in resolving customer issues, handling complaints, and guiding clients through refunds or order problems professionally.
Q4: Do you write responses or just reply with templates?
A: I provide professional, personalized responses. I can also create templates if you need faster or consistent messaging.
Q5: Can you schedule appointments for clients?
A: Yes, appointment setting is available in Standard and Premium packages. I can book calls, demos, or consultations as requested.
Q6: How do you report the chat activity?
A: I provide a daily summary report including number of messages handled, issues resolved, and pending tasks. Full reporting is included in the Premium package.
Q7: What if I need more messages or hours than your packages?
A: No problem! You can order Gig Extras for additional messages or hours. I also offer fast delivery if needed.
