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Fiverr Pro
English
$
USD
I will provide complete call or contact center with twilio flex
Gig Summary
Certified Twilio Expert and WordPress Solutions Architect
Technical Product Manager and AI Solutions Architect with a decade of full-stack engineering experience. Specializes
in scaling AI-first products from pilot to production, bridging technical execution...
About this Gig
Struggling with a fragmented contact center? I'll build you a production-ready Twilio Flex solution fully configured, documented, and ready for your agents on day one.
What's Included:
- Activity Reservation Handler sync agent presence effortlessly
- Agent Automation reduce manual workload
- Conversation Transfer move chats and SMS between agents
- Canned Responses predefined reply templates for faster support
- Call Recording Pause & Resume stay PCI/GDPR compliant
- Supervisor Barge & Coach real-time agent monitoring
- Queued Callback & Voicemail never lose a customer
- Custom Transfer Directory accurate call routing
- WhatsApp & Messenger Integration
- Web Chat & Call Center Integration (1 website)
- SSO Setup (1 user)
- Chat-to-Video Escalation
- 1 Automation (e.g. CRM or database record update on call/chat events)
Why Work With Me?
- Full documentation + video walkthrough included with every delivery
- Clean, reliable configurations that won't conflict with your existing setup
- Always communicative throughout the project
Need AI chat, CRM integration, or advanced automation? Message me before ordering.
FAQ
What does the "1 Hour of Work" package actually include?
That's a Fiverr system label — actual work exceeds 16 hours. You get a fully configured, production-ready Twilio Flex contact center with everything listed in the description, not a one-hour session.
What information do I need to provide to get started?
I'll ask for the essential details at the end of the order process before we begin. I'll also follow up if anything additional is needed based on your specific setup.
Can you integrate with Salesforce, HubSpot, or Zendesk?
Yes! CRM integration is available as an add-on. Message me with your specific CRM before ordering so I can confirm compatibility and scope the work correctly.
Can you handle multi-agent routing?
Yes — queue-based and skill-based routing are included in every setup, along with supervisor monitoring tools.
Do I need an existing Twilio account?
Yes, an active Twilio account is required. I can guide you through creating one if needed — having it ready before ordering speeds up delivery.
Reviews
13 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
S 
stephanie_rusci
United States
Hamid has once again proven that he is one of the best Twilio solution providers. Highly recommended!
$50
Price
4 days
Duration
Helpful?S stephanie_rusci
United States
Great seller! Fast delivery, excellent communication, and quality work. Everything was completed as requested. Highly recommended!
$50
Price
2 days
Duration
Helpful?K kevin_bugasch
United States
Experienced and efficient. Hamid's knowledge of Twilio Flex is outstanding. He delivered high-quality work quickly and professionally. I look forward to working with him again and will definitely order again
$50
Price
1 day
Duration
P 
Seller's Response
Helpful?G geriantpritchar
United Kingdom
Good professional standard, quick turn-a-round time
$50-$100
Price
8 days
Duration
Helpful?R richardhaigh
United Kingdom
A difficult project integrating our crm, due to the way the api is set on our crm. Not the developers fault. But communication was good and consistent and happy to try different approaches. He went beyond the scope to try and find work around. I would and will be using again.
$100-$200
Price
2 weeks
Duration
Helpful?
Reviews
13 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
S stephanie_rusci
United States
Hamid has once again proven that he is one of the best Twilio solution providers. Highly recommended!
$50
Price
4 days
Duration
Helpful?S stephanie_rusci
United States
Great seller! Fast delivery, excellent communication, and quality work. Everything was completed as requested. Highly recommended!
$50
Price
2 days
Duration
Helpful?K kevin_bugasch
United States
Experienced and efficient. Hamid's knowledge of Twilio Flex is outstanding. He delivered high-quality work quickly and professionally. I look forward to working with him again and will definitely order again
$50
Price
1 day
Duration
P Seller's Response
Helpful?G geriantpritchar
United Kingdom
Good professional standard, quick turn-a-round time
$50-$100
Price
8 days
Duration
Helpful?R richardhaigh
United Kingdom
A difficult project integrating our crm, due to the way the api is set on our crm. Not the developers fault. But communication was good and consistent and happy to try different approaches. He went beyond the scope to try and find work around. I would and will be using again.
$100-$200
Price
2 weeks
Duration
Helpful?
