Browse categories
Explore
Fiverr Pro
English
$
USD
I will build a contact or call center solution with twilio flex
Certified Twilio and Wordpress Developer
I am a WordPress developer specializing in theme and plugin development, crafting custom solutions for enhanced functionality. As a Twilio expert, I specialize in Twilio Flex Contact Center developmen...
About this Gig
Welcome to your one-stop solution for upgrading your contact center with Twilio Flex! This cloud-based platform enhances customer interactions across voice, SMS, and webchat.
Whats included?
- Activity Reservation Handler Sync agent activities effortlessly.
- Agent Automation Optimize task handling with automation.
- Conversation Transfer Smoothly transfer chats and SMS.
- Canned Responses Improve efficiency with predefined replies.
- Call Recording Pause & Resume Stay privacy-compliant.
- Supervisor Barge & Coach Provide real-time agent support.
- Queued Callback & Voicemail Manage customer callbacks.
- Custom Transfer Directory Ensure accurate call routing.
- WhatsApp & Messenger Integration Engage customers on popular platforms.
- Web Chat & Call Center Integration Includes call center & webchat.
- SSO (Single Sign-On) Setup Secure, seamless authentication.
- Chat to video escalation Effortlessly convert your chat into a video call with ease.
Note: Includes webchat integration with one website.
Need custom features like AI, CRM, or advanced automation? Lets discuss your needs!
Provider:
Other
FAQ
Can I use Twilio Flex on mobile?
Yes it has a mobile app. Please note that flex plugins dont work in mobile app
What if the style looks broken or doesn’t seem right?
This package is a combination of my custom work and Twilio's plugins. For any issues related to Twilio’s default functionality, including style or broken issues, you will need to contact Twilio support. However, I’m here to assist with my custom components, so feel free to reach out if you encounter
Do I still need support from Twilio's support team?
Yes, I still need support from Twilio. There are some errors that I cannot fix without Twilio's intervention. For issues related to Twilio's functionality or services, you may need to reach out to Twilio support for assistance.
Do you require more time?
Yes, sometimes I need more time because certain tasks may require your phone number to be registered or your WhatsApp account to be registered, among other steps. I'll keep you informed throughout the process.
Reviews
10 reviews for this Gig
| (9) | ||
| (0) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
G geriantpritchar
United Kingdom
Good professional standard, quick turn-a-round time
Up to $50
Price
8 days
Duration
Helpful?R richardhaigh
United Kingdom
A difficult project integrating our crm, due to the way the api is set on our crm. Not the developers fault. But communication was good and consistent and happy to try different approaches. He went beyond the scope to try and find work around. I would and will be using again.
$100-$200
Price
2 weeks
Duration
Helpful?H healthgold
Hungary
He is a nice guy. You can count on him!
$100-$200
Price
12 days
Duration
Helpful?T teo1927
United States
Hamid is a breeze to work with and very responsive.
$100-$200
Price
2 weeks
Duration
Helpful?M micfontaine
United States
Seller went above and beyond to help me with my use case. I will definitely recommend and work with this seller again
Helpful?
Reviews
10 reviews for this Gig
| (9) | ||
| (0) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
G geriantpritchar
United Kingdom
Good professional standard, quick turn-a-round time
Up to $50
Price
8 days
Duration
Helpful?R richardhaigh
United Kingdom
A difficult project integrating our crm, due to the way the api is set on our crm. Not the developers fault. But communication was good and consistent and happy to try different approaches. He went beyond the scope to try and find work around. I would and will be using again.
$100-$200
Price
2 weeks
Duration
Helpful?H healthgold
Hungary
He is a nice guy. You can count on him!
$100-$200
Price
12 days
Duration
Helpful?T teo1927
United States
Hamid is a breeze to work with and very responsive.
$100-$200
Price
2 weeks
Duration
Helpful?M micfontaine
United States
Seller went above and beyond to help me with my use case. I will definitely recommend and work with this seller again
Helpful?
