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I will craft your wellness treatments and sops
Fai
About this gig
I create complete, guest-ready treatment menus with service names, descriptions, timing, and category structure designed to reflect your brand and convert browsers into bookings.
Every treatment on your menu is backed by a detailed specialist training manual and step-by-step protocol so your specialist therapists deliver consistently, regardless of experience level.
I also build your full SOP suite guest journey scripts, room setup checklists, hygiene standards, and service benchmarks that protect your brand at every touchpoint.
And if you're unsure which products or machines to invest in, I'll guide you through the selection process matching equipment and skincare lines to your menu, your guest profile, and your budget.
My work is used by holistic medi-spas, wellness clinics, luxury day spas, and hotel spa brands.
Whether you're launching from scratch, rebranding, or standardising an existing operation I'll build the complete system your team needs to perform at the highest level, every single guest, every single time.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Fai
Fai
Spa and Wellness Consultant
- FromUnited Arab Emirates
- Member sinceMar 2026
- Avg. response time1 hour
Languages
English
Hi! I'm a spa & wellness consultant with 10+ years of experience across luxury hotels, boutique concept spas, and medi-spas in the Middle East.
I help spa owners and operators turn their vision into polished, brand-aligned documents their teams can actually use — spa treatment menus, detailed SOPs, and staff training manuals, all fully customized to your concept.
No templates. No generic content. Just real, hands-on expertise that helps your team deliver a consistent, elevated guest experience every time. Let's build something beautiful!
My Portfolio
FAQ
Do you work with spas and clinics in any country?
Yes, I work with clients globally. All documents are delivered digitally so location is no barrier.
How do I know the treatment menu will match my brand?
Before I start, I ask for your brand information, target guest profile, and any existing materials. Everything is written to reflect your tone, positioning, and service style.
Will the documents be editable after delivery?
Yes. All files are delivered digitally in your choice of format so you can update them as your business grows.
Can you recommend specific machines and skincare products?
Yes, I provide evidence-based recommendations matched to your menu, guest profile, and budget.
Do I need to already have treatments in mind or do you help with that?
Both. I can work from a list you already have, or help you build your menu from scratch based on your concept, space, and target market.
