I will provide expert french customer support, sales, and retention

Looking for a professional, native-level French customer service expert to elevate your business? Youve come to the right place!

With years of experience working for major international companies like SFR, Sunrise Switzerland, and Casino Supermarkets (via Webhelp), I know exactly what it takes to deliver outstanding customer care, boost sales, and retain valuable clients.

Whether your business needs support with daily customer inquiries, complex billing issues, ticketing management, or active sales and retention campaigns, I am here to provide top-tier assistance.

What I can do for your business:

• Customer Support: Answer inquiries via phone, email, or chat with a polite, empathetic, and professional tone.
• Billing & Account Management: Resolve invoice discrepancies, handle payments, and manage customer accounts.
• Ticketing & Case Resolution: Open, organize, and track support tickets from start to finish.
• Sales & Retention (My Specialty): Turn cancellations into loyalty opportunities, upsell services, and maximize your revenue.

Why choose me?

• Fluent/Native-level French speaker.
• Extensive experience in the telecom and retail industries.
• Solution-oriented min