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I will audit your website or app UX and identify usability issues
Quinn G.
About this gig
Not sure why your website or app feels confusing, difficult to navigate, or harder to use than it should be?
I will conduct a structured UX audit to identify usability issues, friction points, and opportunities to improve the overall user experience. With a background in UX research, I evaluate your product from a user-centered perspective, looking beyond visual design to understand how navigation, information hierarchy, interactions, and key user flows work together.
My review may cover:
navigation and information architecture, page hierarchy and clarity, key user flows, calls to action, interaction patterns, consistency, mobile usability, and common usability heuristics.
You'll receive clear, actionable findings that explain:
what the issue is, why it matters, what I recommend changing, and which improvements should be prioritized first. This service is suitable for websites, web apps, SaaS products, ecommerce experiences, MVPs, and digital products preparing for redesign or improvement.
Please contact me before ordering if your product has a complex flow or you're unsure which package fits your needs.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Quinn G.
Quinn G.
UX Research and Audit Consultant
- FromCanada
- Member sinceOct 2021
Languages
English, Chinese
Hi, I’m Quinn — a UX Researcher specializing in UX audits, usability analysis, and product insights. I help startups, ecommerce brands, and digital teams identify usability issues, uncover friction, and turn findings into clear, actionable recommendations. My approach combines UX research, heuristic evaluation, customer journey thinking, and structured analysis — with a focus on what the issue is, why it matters, and what to improve first.
FAQ
Can I place an order directly?
Yes, for clearly scoped projects. If your product has a complex user journey, multiple user roles, or more than 10 key screens, please contact me first so I can recommend the right scope.
What will I receive?
Depending on your package, you’ll receive a structured UX audit with usability findings, annotated screenshots, actionable recommendations, and prioritization. Higher-tier packages also include a broader journey review and improvement roadmap.
What do you need to get started?
Please provide your website, app, or prototype link, a short description of your target users, the main goal of the product, and any specific flows or areas you would like me to review.
Do you review both websites and apps?
Yes! I can review websites, apps, or prototypes. Just share the link or screens you’d like me to evaluate.
Do you conduct user testing with research participants?
This Gig is an expert UX audit and heuristic evaluation. It does not include recruiting or moderated usability testing with research participants. Please contact me if you need user research or usability testing.
