I will be your tiktok shop virtual assistant

Jamaica

I speak English

57 orders completed

Customer Experience Chargeback Expert

Hi! I'm Shan. With over 6 + years of experience who is Gorigias Certified, driving operations for industry titans like Amazon and Minted, I’ve learned that high volume growth is only sustainable thr...
About this Gig

One day of late shipping or a few slow chat responses can tank your SPS and kill your organic reach. I'm here to keep your shop in the Green Zone.

​What I handle to protect your SPS:

​IM Response Rate: Keeping your response time under 24 hours (and faster during peak drops).

​OTDR Management: Ensuring every order is scanned In-Transit to meet TikTok's strict fulfillment windows.

​Negative Review Mitigation: Proactively reaching out to unhappy customers and filing appeals for malicious 1-star reviews.


​My Goal: Keep you at a 4.0+ score so you maintain Express Settlement and stay favored by the algorithm.


CONTACT ME AND LET'S KEEP YOUR REVENUE FLOWING!

Industry:

Arts

Business

Crypto & blockchain

Cyber security

Platform:

Tiktok shop

Language:

English

My Portfolio