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Fiverr Pro
English
$
USD
I will be your reliable customer service and support agent
Professional Customer Support That Builds Trust and Drives Sales
Hi, I’m Aravind.
I am a dedicated Chat Support & Virtual Assistant with hands-on experience handling WhatsApp and website live chat for online businesses.
I help business owners by:
• Responding to ...
About this Gig
Struggling to keep up with customer inquiries?
You're not alone.
Every hour spent replying to support tickets is time taken away from growing your business. Thats where I step in.
Im Aravindan a professional Customer Support Specialist helping businesses deliver reliable, polite, and effective support across email, live chat, and calls. I focus on treating your customers with careso your brand reputation stays strong.
Here's what I can take off your plate:
Email & Live Chat Support (Gmail, Helpdesks, CRMs)
Refunds, Complaints & Issue Resolution
Order Tracking, Returns & Follow-ups
️Professional, Brand-Safe Communication
Fast, Clear & Empathetic Customer Responses
Why Choose Me?
Fluent English with strong grammar
Reliable, punctual & fully remote
Organized workflow with quick response times
Can follow your SOPs, tone, and brand guidelines
Tools & Platforms I've Worked With
Zendesk,Gorgias,Shopify,Gmail,RingCentral,Klaviyo,ShipStation,Freshdesk,WhatsApp Business
Your customers = your reputation. Dont risk it with unreliable support.
Lets build a smooth and professional customer experience together.
Message me to discuss your needs or request a custom offer!
Social media platform:
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Service type:
Non-technical support
Language:
English
•
French
•
Hindi
Timezone:
24/7
Knowledge base software:
Document 360
•
Freshdesk
•
Freshservice
FAQ
What platforms or tools are you experienced with for customer support?
I have hands-on experience with tools like Zendesk, Gorgias, Shopify Inbox, Freshdesk, Tidio, Intercom, Gmail, RingCentral, and more. If your team uses a different tool, I'm a fast learner and can adapt quickly.
Can you handle customer support across multiple time zones?
Absolutely. I've worked with clients in the US, UK, Canada, and Australia. I can adjust my schedule to cover your most critical support hours or offer shared shifts depending on your needs.
Do you offer support in voice, live chat, and email simultaneously?
Yes, I can handle all three channels-email, chat, and voice. If you need a multi-channel agent who can switch between modes based on customer volume and urgency, I'm equipped for that.
Will you be able to understand our product or service well enough to offer accurate support?
Yes. I always request access to your knowledge base or offer to help build one if needed Lalso undergo 1-3 days of onboarding to fully aligned with your brand, tone, knowledge.
