Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your shopify store manager and ecommerce virtual assistant
Quality isn't extra, it's standard, that we bring to every business we support
I'm Rana. I founded Mars Solutions Co to solve problems I kept seeing: businesses losing momentum, not because of bad ideas, but because operations couldn't keep up. We step back, view the full pictur...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Hi, are you looking for someone who understands the moving parts that keep an ecommerce business running smoothly? If so, you're in the right place.
I help store owners keep operations organized, customers supported, & daily workflows on track. From order fulfillment & customer support to inventory coordination & backend tasks, I help keep stores running smoothly behind the scenes.
Services
Store Design, Management & Ops
- Shopify store setup
- Shopify store design & redesign
- Theme customization
- Order fulfillment
- Product uploads, hunting & research
- Inventory & supplier coordination
- Shipping Carriers
Customer Service
- Customer support (Email, Chat & Phone)
- Refunds, returns & cancellations
- Chargeback & dispute handling
- Shipping & delivery follow-ups
Administration
- Back-office support
- SOP documentation & reporting
- General & Ad hoc operational support
Marketing Support
- Klaviyo flows
- Blog publishing
- Social media posting
Other Platforms:
- WooCommerce
- Etsy
Tools:
- Google Workspace
- Shopify Apps
- Gorgias
- Zendesk
- Freshdesk
- DSers
- Notion
- Klaviyo
- ClickUp
- Trello & more
Whether you need a new Shopify store, redesign, or ongoing operation support, let's discuss your project & get started.
Platform:
Shopify
Language:
English
My Portfolio
Other E-Commerce Management Services I Offer
FAQ
Can you help with Shopify store design or theme customization?
Yes. I can help with Shopify store creation, design, theme updates, store customization, layout changes, section edits, and general design improvements to keep your store professional and user-friendly.
Do you work with existing workflows and SOPs?
Yes. I can follow your current workflow, SOPs, tools, and communication process to fit seamlessly into your business.
Can you handle busy seasons or holiday spikes?
Yes. I can support increased order volume, customer inquiries, and daily operations during busy periods.
Can you help with product uploads and inventory tasks?
Yes. I can manage product uploads, catalog updates, inventory coordination, and related backend store tasks.
Can you provide ongoing support?
Yes. I provide daily, weekly, and long-term support for store operations, customer service, and backend management based on your business needs.
Can you work with my existing apps and tools?
Yes. I'm comfortable working with popular ecommerce tools, including Shopify Apps, Gorgias, Zendesk, Klaviyo, Google Workspace, ClickUp, Trello, DSers, 1688, PPSPY, and other tools your business already uses.
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A andrew_rowan9
United States
Rana did a great job helping us resolve a challenging customer issue involving a high-value international order. He communicated professionally with the customer, coordinated effectively with the supplier, and worked patiently to find a practical solution and log everything exactly as I wanted. What...
Up to $50
Price
2 days
Duration
Helpful?B 
bolderdene1011
United States
Rana was easy to communicate with, flexible, and professional throughout the project. He followed the instructions carefully and completed the work at a decent speed. I appreciated his cooperation and would be happy to work with him again.
Up to $50
Price
1 day
Duration
Helpful?A 
arieyagudaev
Israel
He dealt amazing with all the pending email inquiries. Made a perfect work for our customer service. thanks.
Up to $50
Price
7 days
Duration
Helpful?W 
weathersci
Repeat Client
United States
Great value for Rana’s professional work and timely delivery. The only question on value has nothing to do with Rana but Fiverr charged another 12% or so over what we paid Rana. I just wanna be clear on that for everyone. Thanks
Up to $50
Price
9 days
Duration
R 
Seller's Response
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A andrew_rowan9
United States
Rana did a great job helping us resolve a challenging customer issue involving a high-value international order. He communicated professionally with the customer, coordinated effectively with the supplier, and worked patiently to find a practical solution and log everything exactly as I wanted. What...
Up to $50
Price
2 days
Duration
Helpful?B bolderdene1011
United States
Rana was easy to communicate with, flexible, and professional throughout the project. He followed the instructions carefully and completed the work at a decent speed. I appreciated his cooperation and would be happy to work with him again.
Up to $50
Price
1 day
Duration
Helpful?A arieyagudaev
Israel
He dealt amazing with all the pending email inquiries. Made a perfect work for our customer service. thanks.
Up to $50
Price
7 days
Duration
Helpful?W weathersci
Repeat Client
United States
Great value for Rana’s professional work and timely delivery. The only question on value has nothing to do with Rana but Fiverr charged another 12% or so over what we paid Rana. I just wanna be clear on that for everyone. Thanks
Up to $50
Price
9 days
Duration
R Seller's Response
Helpful?
