I will be your shopify store manager and ecommerce virtual assistant

5.0
5.0

Pakistan

I speak English

40 orders completed

Gig Summary

Everything in this world has a solution, we just need to calmly figure that out

Hey! I'm Rana, a Business Operations & Development Expert with 5+ years of experience helping businesses worldwide streamline ops, improve workflows, & get dependable support for their daily needs. I ...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Hi, are you looking for someone who understands the moving parts that keep an ecommerce business running smoothly? If so, you're in the right place.


I help store owners keep operations organized, customers supported, & daily workflows on track. From order fulfillment & customer support to inventory coordination & backend tasks, I help keep stores running smoothly behind the scenes.


Services


Store Design & Management

  • Shopify store setup
  • Shopify store design & redesign
  • Theme customization & Bug fix
  • Product uploads, hunting & research
  • Inventory & supplier coordination
  • Order fulfillment
  • Shipping Carriers


Customer Service

  • Customer support (Email, Chat & Phone)
  • Refunds, returns & cancellations
  • Chargeback & dispute handling
  • Shipping & delivery follow-ups


Administration

  • Back-office support
  • SOP documentation & reporting
  • General & Ad hoc operational support


Marketing Support

  • Klaviyo flows
  • Blog publishing
  • Social media posting


Other Platforms:

  • WooCommerce
  • Etsy


Tools:

  • Google Workspace
  • Shopify Apps
  • Gorgias
  • Zendesk
  • Freshdesk
  • DSers
  • Notion
  • Klaviyo
  • ClickUp
  • Trello & more


Whether you need a New Shopify Store, Redesign, or Ongoing Operation Support, let's discuss your project & get started.

Industry:

Business

•

Environmental

•

Fashion

•

Media & entertainment

Platform:

Shopify

Language:

English

My Portfolio

Other E-Commerce Management Services I Offer

Reviews

12 reviews for this Gig
5.0

(12)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S

    soula_s

    AU

    Australia

    5

    It was a pleasure working with Rana. He took the time to understand my small business and provided two detailed, thoughtful reports with practical recommendations tailored to my needs. His attention to detail, professionalism and genuine willingness to help exceeded my expectations. I really appreciated...

    $50

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    As usual, glad to be working with Rana. He is proactive and smart, which really helps.

    $50-$100

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Amazing as always Rana. Thank you

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Thank you Rana, as always, you are amazing.

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Once again, Rana did what was asked and some more. Great job!

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
Reviews

12 reviews for this Gig
5.0

(12)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S

    soula_s

    AU

    Australia

    5

    It was a pleasure working with Rana. He took the time to understand my small business and provided two detailed, thoughtful reports with practical recommendations tailored to my needs. His attention to detail, professionalism and genuine willingness to help exceeded my expectations. I really appreciated...

    $50

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    As usual, glad to be working with Rana. He is proactive and smart, which really helps.

    $50-$100

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Amazing as always Rana. Thank you

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Thank you Rana, as always, you are amazing.

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M
    image-docs

    magushka

    US

    United States

    Ongoing collaboration
    5

    Once again, Rana did what was asked and some more. Great job!

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No