I will provide email support, customer service, and inbox management

5.0
5.0

Pakistan

I speak English

30 orders completed

Gig Summary

Quality isn't extra, it's standard, that we bring to every business we support

I'm Rana, a Business Operations & Development Expert. I see businesses losing momentum, not because of bad ideas, but because operations couldn't keep up. I step back, view the bigger picture, identif...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Is your inbox taking over your day, & need someone to take ownership?


I handle the emails & inbox work so you can focus on running your business.


Unanswered emails, disorganized inbox, missed follow-ups, these small gaps quietly damage customer relationships & can cost repeat business.


With 5+ years of experience managing business operations & customer support for several businesses, I understand the moving parts.


Industries:

  • Ecommerce
  • Restaurants
  • Real Estate
  • IPTV
  • SaaS
  • Taxi dispatch
  • Courier companies
  • Service-based businesses


What you'll get:

  • Reliable & responsive support 24/7
  • Brand-aligned communication
  • Quick adaptation
  • Ownership mindset
  • Long-term support


Support Services:

  • Technical & General Inquiries
  • Daily inbox management
  • Live chat support
  • CRM updates
  • Helpdesk support
  • Ticket tagging & prioritization
  • Customer & Vendor follow-ups
  • Order-related emails: refunds, returns, delays & updates
  • Email campaigns support


Tools:

  • Google Workspace
  • Freshdesk, Gorgias & other CRMs
  • ClickUp
  • Slack 
  • Notion
  • Trello
  • Klaviyo
  • Instantly ai
  • & more


Whether you need a few hours of support or ongoing coverage, let's discuss your workflow & keep your customer communication running smoothly!


Thx

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Other

Knowledge base software:

Document 360

Freshdesk

Freshservice

My Portfolio

Other Customer Service Services I Offer

Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    4.9
Sort By
Most relevant
  • W
    image-docs

    workflow190

    US

    United States

    5

    I'm very impressed with his work I recommend anybody that is needing his services to DM him as soon as possible

    $100-$200

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I highly recommend him to anyone needing his services. Very talented, professional, and easy to work with. If you get the opportunity to hire him, do it immediately—you won’t regret it.

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I appreciate working with him he was very flexible and reasonable looking forward to working with you long-term

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    As always, a great experience working with him. So professional and diligent.

    $50-$100

    Price

    5 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    Dana was great, very efficient and communicated with us throughout.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    4.9
Sort By
Most relevant
  • W
    image-docs

    workflow190

    US

    United States

    5

    I'm very impressed with his work I recommend anybody that is needing his services to DM him as soon as possible

    $100-$200

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I highly recommend him to anyone needing his services. Very talented, professional, and easy to work with. If you get the opportunity to hire him, do it immediately—you won’t regret it.

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I appreciate working with him he was very flexible and reasonable looking forward to working with you long-term

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    As always, a great experience working with him. So professional and diligent.

    $50-$100

    Price

    5 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    Dana was great, very efficient and communicated with us throughout.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No