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Fiverr Pro
English
$
USD
I will provide full time customer support, email support, live chat, phone
Quality isn't extra, it's standard, that we bring to every business we support
I'm Rana. I founded Mars Solutions Co to solve problems I kept seeing: businesses losing momentum, not because of bad ideas, but because operations couldn't keep up. We step back, view the full pictur...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Hi, are you looking for a customer service representative, customer support agent, virtual assistant, appointment setter, or customer success manager? You're in the right place.
With 5+ years of experience, I provide dedicated customer support coverage for businesses that need reliable communication, fast replies, & organized handling across multiple channels.
Service we offered:
- Full Customer support operations
- Email support
- Live chat support
- Inbound & outbound calling
- Cold Calling
- Social media replies
- Order follow-ups: Refunds, returns, & escalations
- Ticket handling & CRM updates
- Ongoing operational support
What you'll get:
- Top-quality customer service
- Dedicated agent working on your tasks
- Multi-channel support
- 24/7 availability
- AI-assisted, where it adds value
Businesses:
- Ecommerce (Shopify/WooCommerce/Etsy/eBay)
- Construction
- Law firms
- Restaurants
- Courier delivery
- Real estate
- IPTV
- SaaS
- Service-based businesses
Tools:
- Google Workspace
- Zendesk, Gorgias, Freshdesk, HelpDesk
- GoHighLevel, Instantly ai
- Slack, Notion, Trello, ClickUp
- & more
Take customer support off your plate. I'll handle your daily operations while you focus on growing your business with dependable support!
Language:
English
Timezone:
UTC daytime
My Portfolio
Other Customer Service Services I Offer
FAQ
Are you available for long-term customer support?
Yes. I support both short-term coverage and ongoing customer support projects. Custom schedules and long-term arrangements are available.
Can you work different shifts and weekends?
Yes. Depending on availability, support can be provided during morning, evening, night, and weekend shifts. Please message me before ordering to confirm coverage.
What types of businesses do you support?
I support Shopify stores, ecommerce brands, SaaS companies, agencies, service businesses, IPTV providers, real estate teams, and other customer-facing businesses.
Do you offer custom packages or dedicated support?
Yes. If your workload, hours, or support requirements differ from the listed packages, send me a message and I'll create a custom offer tailored to your needs.
Reviews
8 reviews for this Gig
| (8) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
W 
workflow190
Repeat Client
United States
he has been exceptional. He helped organize my emails, streamlined my workflow, and consistently went above and beyond expectations. His flexibility, professionalism, and attention to detail are invaluable. Any high-performing professional would benefit from his services. I highly recommend him.
$50-$100
Price
2 weeks
Duration
Helpful?W workflow190
Repeat Client
United States
Excellent freelancer and very professional to work with. Communication was great, and he was always willing to help and make adjustments when needed. I appreciate the effort and services he provided throughout our time working together. I would definitely hire him again for future projects and opportunities. Thank you for all your hard work and support.
$50-$100
Price
13 days
Duration
R 
Seller's Response
Helpful?W 
weathersci
Repeat Client
United States
Great delivery and very responsive. Delivered email and phone responses very professionally. Also flexible in timing when tasks need to be done.
Up to $50
Price
10 days
Duration
R Seller's Response
Helpful?W weathersci
Repeat Client
United States
Very responsive, eager to learn and find solutions on his own.
Up to $50
Price
8 days
Duration
Helpful?W weathersci
Repeat Client
United States
Attentive and responsive. Takes initiatives to learn and find solutions.
Up to $50
Price
7 days
Duration
Helpful?
Reviews
8 reviews for this Gig
| (8) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
W workflow190
Repeat Client
United States
he has been exceptional. He helped organize my emails, streamlined my workflow, and consistently went above and beyond expectations. His flexibility, professionalism, and attention to detail are invaluable. Any high-performing professional would benefit from his services. I highly recommend him.
$50-$100
Price
2 weeks
Duration
Helpful?W workflow190
Repeat Client
United States
Excellent freelancer and very professional to work with. Communication was great, and he was always willing to help and make adjustments when needed. I appreciate the effort and services he provided throughout our time working together. I would definitely hire him again for future projects and opportunities. Thank you for all your hard work and support.
$50-$100
Price
13 days
Duration
R Seller's Response
Helpful?W weathersci
Repeat Client
United States
Great delivery and very responsive. Delivered email and phone responses very professionally. Also flexible in timing when tasks need to be done.
Up to $50
Price
10 days
Duration
R Seller's Response
Helpful?W weathersci
Repeat Client
United States
Very responsive, eager to learn and find solutions on his own.
Up to $50
Price
8 days
Duration
Helpful?W weathersci
Repeat Client
United States
Attentive and responsive. Takes initiatives to learn and find solutions.
Up to $50
Price
7 days
Duration
Helpful?
