I will develop and customize itsm, itom, cmdb, and virtual agent

R
rabid_shahid
R
rabid_shahid
Rabid Shahid
develop and customize itsm, itom, cmdb, and virtual agent
Full Screen
develop and customize itsm, itom, cmdb, and virtual agent
Full Screen
develop and customize itsm, itom, cmdb, and virtual agentdevelop and customize itsm, itom, cmdb, and virtual agent

About this gig

Looking for an experienced CSA Certified ServiceNow Developer? You've come to the right place!

With nearly 3 years of hands-on experience, I specialize in designing, developing, customizing, and integrating ServiceNow solutions that improve business processes and automate enterprise workflows.

Services I Offer

IT Service Management (ITSM)

IT Operations Management (ITOM)

Strategic Portfolio Management (SPM)

CMDB & Discovery

Service Mapping

Virtual Agent

Flow Designer Automation

Service Catalog & Record Producers

Business Rules

Client Scripts

Script Includes

UI Policies & UI Actions

REST API Integrations

Integration Hub

LDAP & Active Directory Integrations

Notifications & Email Automation

Reports & Dashboards

Workflow Optimization

Why Choose Me?

CSA Certified ServiceNow Developer

Clean, scalable, and maintainable code

Best practices and OOTB-first approach

Fast communication and timely delivery

Thorough testing before delivery

Whether you need a quick bug fix, a custom feature, a complete workflow automation, or a full ServiceNow implementation, I can help deliver a reliable and efficient solution.

Please contact me before placing an order so we can discuss your requirements.

  • Programming language

    • HTML & CSS

  • Expertise

    • Algorithms & Data structures
    • Debugging
    • Localization
    • Performance
    • Databases

  • Frontend framework

    • Angular

  • Backend framework

    • Express.js
    • NestJS
    • Node.js

  • AI & low/no code builders

    • Claude

Get to know Rabid Shahid

Rabid Shahid

ServiceNow Developer, AI Engineer

  • FromPakistan
  • Member sinceJul 2026

  • Languages

    Urdu, English, German
CSA Certified ServiceNow Developer and AI Automation Engineer with nearly 3 years of experience delivering enterprise workflow automation solutions. Skilled in ITSM, ITOM, SPM, CMDB, Discovery, Service Mapping, Virtual Agent, Flow Designer, Service Catalog, JavaScript, REST APIs, and integrations. I also develop AI-powered applications using Python, Django, Flask, LangChain, LLMs, RAG, Generative AI, and AWS to build intelligent chatbots, automate workflows, and create scalable business solutions.

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