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I will be your ecommerce and admin virtual assistant
Hi, I’m Rafael. I believe in honest, results-driven work backed by real experience. Over 5+ years, I’ve handled web media and digital content for brands like The Keratin Store, developing an eye for b...
About this Gig
Running an online business or managing daily operations can quickly become overwhelming. When admin routines and repetitive tasks eat up your schedule, high-priority growth takes a backseat.
I provide reliable, organized, and detail-oriented virtual assistance to keep your store workflows, data routines, and administrative backlog running smoothly.
How I can support your business:
- E-Commerce & Store Support: Manual product uploads, variant setup (sizes/colors), tag management, image organization, and catalog maintenance on Shopify, Amazon, or Etsy.
- Data Entry & Organization: Accurate record-keeping, simple spreadsheet updates, file sorting, and digital archiving.
- Customer Support & Inbox Management: Sorting tickets, handling email inquiries, answering FAQs, and routing priority messages with professional communication.
- Administrative Back-Office: Online research, basic inventory cross-checks, documentation formatting, and general digital task execution.
Why work with me?
- Reliable, transparent communication and strict confidentiality
- Accurate execution with zero guesswork
- Dedicated time tracking and summary reports on completed work
- Native Portuguese & fluent English operational capa
Messaging platform:
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Social media
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Live chat
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Other
Language:
English
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Portuguese
Work model:
Project-based
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Weekly assistance
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Monthly retainer
Industry:
E-Commerce
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Retail & wholesale
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Software
Purpose:
Business
FAQ
What details or access do you need to get started?
I will need clear instructions on the tasks required, any standard operating procedures (SOPs) or guidelines you follow, and relevant access (such as staff permissions for Shopify, email platform access, or shared Google Drive/Sheets links).
Which e-commerce platforms can you work with?
I primarily work with Shopify, Amazon Seller Central, Etsy, and WooCommerce, handling product uploads, variant configurations, tag organization, and basic catalog updates.
Does this gig include copywriting, content creation or complex formulas?
No. This gig covers operational execution, manual product uploads, data entry, and administrative routines. For persuasive SEO product descriptions or advanced spreadsheet formulas and dashboards, please check my specialized gigs dedicated to those services.
How do you track and report the completed hours and tasks?
For Standard and Premium packages, I provide a clear summary report detailing the completed tasks, files updated, and time spent. Transparency and clear communication are priorities throughout the order.
Do you offer ongoing weekly or monthly assistance?
Yes! If you need recurring support or a custom schedule for your store operations, send me a message with your expected weekly volume and task list, and I will prepare a customized offer or recurring milestone setup.
