I will create professional customer service scripts sops or blogs

Is your customer support team struggling with inconsistent responses, unresolved complaints, or lack of clear processes?

I can help and I speak from real experience.

I'm Rahul, an Assistant Manager of Customer Service with 5+ years at Foodmandu (Nepal's top food delivery company). I've trained teams, written SOPs, managed QA audits, and handled thousands of real customer interactions at scale.

What I will deliver:

Professional customer service response scripts (email, chat, phone)

Standard Operating Procedures (SOPs) for support teams

Complaint and escalation handling frameworks

QA audit checklists and performance monitoring templates

Onboarding guides for new customer service staff

Customer feedback response templates

Who this is for:

Restaurants and food delivery businesses

E-commerce and retail businesses

Startups building their first support team

Any business that wants to improve customer experience

Why choose me:

5+ years of real industry experience (not just theory)

Award-winning customer service professional

Leadership-trained (2025, Skill Square)

Fluent in English, Nepali, and Hindi

Fast delivery with unlimited revisions on higher tiers