Microsoft Dynamics 365 CE & Power Platform Solution Architect with 14+ years of IT experience and 8+ years specializing in Dynamics 365 Customer Engagement and Microsoft Power Platform.
I help businesses design, customize, integrate, migrate, and optimize CRM solutions across Dynamics 365 Sales, Customer Service, Field Service, Marketing and Dataverse.
Dynamics 365 Customer Engagement
- Dynamics 365 Sales implementation and customization
- Customer Service and case management solutions
- Lead, opportunity, account, contact, and activity management
- Business process flows, business rules, forms, views, and dashboards
- Security roles, teams, business units, and field-level security
- Custom tables, relationships, and Dataverse architecture
Integration & Migration
- Dynamics 365 SharePoint integration
- Dynamics 365 Microsoft 365 integrations
- Salesforce Dynamics 365 integration
- HubSpot Dynamics 365 integration
- Business Central and third-party system integrations
- Data migration, transformation, mapping, validation, and reconciliation
- Custom API, Web API, Azure Functions, and middleware integrations