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I will configure and customize your dynamics 365 CRM
Pradipkumar Raj
About this gig
Microsoft Dynamics 365 CE & Power Platform Solution Architect with 14+ years of IT experience and 8+ years specializing in Dynamics 365 Customer Engagement and Microsoft Power Platform.
Transform your Dynamics 365 CRM into a more efficient, structured, and user-friendly business solution.
Typical outcomes delivered:
- Streamlined CRM processes and improved user experience
- Reduced repetitive manual tasks through workflow automation
- Better data consistency with customized tables, forms, fields, and business rules
- Improved visibility through dashboards and CRM views
- Secure access using properly configured security roles
I help businesses design, customize, integrate, migrate, and optimize CRM solutions across Dynamics 365 Sales, Customer Service, Field Service, Marketing and Dataverse.
Dynamics 365 Customer Engagement
- Dynamics 365 Sales implementation and customization
- Customer Service and case management solutions
- Lead, opportunity, account, contact, and activity management
- Business process flows, business rules, forms, views, and dashboards
- Security roles, teams, business units, and field-level security
- Custom tables, relationships, and Dataverse architecture
Get to know Pradipkumar Raj
Pradipkumar Raj
Dynamics 365 CE and Power Platform Solution Architect
- FromIndia
- Member sinceMay 2025
- Avg. response time1 hour
Languages
Gujarati, English, Hindi
- Dynamics 365 CE Technical Consultant and Power Platform Solution Architect with 8 years of experience in Dynamics 365 and more than 14 years of experience in Microsoft technologies.
- Certified Microsoft Dynamics CRM/365 CE Technical Consultant
- Great experience in Dynamics 365 configuration and customization
- Good experience in PowerApps and Power Automate
- Great experience in custom workflows and plugins development
- Hands on experience in custom development - JavaScript, HTML, CSS
- Hands on experience in SSRS report and Data Migration - SSIS package development- KingswaySoft Toolkit
My Portfolio
Other Software Development Services I Offer
FAQ
What CRM systems do you work with?
I specialize in Microsoft Dynamics 365 CRM, particularly Dynamics 365 Sales, Customer Service, and Dataverse-based CRM solutions. I also have experience integrating Dynamics 365 with Salesforce, HubSpot, SharePoint, Microsoft 365, SQL Server, Power Platform, and third-party systems via APIs.
