I will analyze your data and create an excel dashboard with actionable insights

India

I speak English, Hindi

Customer Success and Data Analytics Specialist Client Insights

With 10 years of experience in Customer Success and Account Management, I bring a strong understanding of customer behavior, retention, adoption, and business requirements - combined with hands on ski...
About this Gig

Losing customers you worked hard to win? Drowning in spreadsheets that don't tell you why?


I help SaaS and tech businesses fix both. With 10 years in Customer Success and Data Analytics, I bridge the gap between "we have data" and "we know what to do with it."


On the Customer Success side, I've managed accounts, driven renewals, reduced churn, and grown revenue through upselling and stronger client relationships. On the data side, I clean messy datasets, build dashboards that actually make sense, and turn numbers into decisions using Excel, Power BI, SQL, Python, Google Sheets, and Tableau.


Here's what that means for you: instead of guessing why customers leave, you'll see exactly where they drop off. Instead of static spreadsheets, you'll get a live dashboard tracking the KPIs that matter. Instead of raw numbers, you'll get insights you can act on today.


I can help with:

  • Churn & retention analysis
  • Customer Success dashboards
  • KPI tracking & reporting
  • Excel/data cleaning & analysis
  • Executive-ready business reports


Every business's data tells a story let's find yours. Message me before ordering so I can understand exactly what you need.

Analysis type:

Quantitative Analysis

•

Descriptive Analysis

Expertise:

Business Insights

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Trends

•

Churn & Retention

•

Statistics

Technology:

Excel

•

Google Sheets

•

Jupyter Notebook

•

Power BI

•

Tableau

Programming language:

Python

•

SQL

•

DAX

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