I will review and audit calls for quality control

I have more than two years of experience providing customer service via phone, email, and chat. I've done work for multinational corporations with US and UK offices. I began my career as a sales agent and advanced to the position of team leader. Throughout my time there, I've conducted quality audits and trained a lot of sales people overseas. I can guarantee the quality of your calls. I'll be accessible all the time.

• Extraordinarily polite and

• Recognizing different accents

• Reliable, Trustworthy, and private (No information will be shared with anyone),

• Managing time and learning quickly

• Always accessible

• At least three call recordings for each agent must be listened to (Or as per your needs)

• Returning caller comments on a scorecard in (Excel/PDF or as required) format together with an evaluation form

• You can submit me your own form or technique of evaluation in lieu of mine.