I will build SMS and whatsapp automation workflows using twilio and n8n


About this gig
Need automated SMS or WhatsApp replies for your business? I build an n8n workflow (plus a standalone Python version) that classifies inbound messages with Claude and replies intelligently - or hands off to a human when needed.
Twilio delivers SMS and WhatsApp through the same webhook shape, so one workflow covers both channels.
What it does:
- Validates every inbound message (SID, from/to, body/media)
- - Classifies intent: order status, support request, opt-out, or other
- - Auto-replies via Twilio when Claude is confident
- - Escalates to Slack when a message needs a human or real account data
- - Alerts on malformed/invalid payloads instead of failing silently
Why work with me:
- Real, tested n8n workflow + Python code - view it on GitHub before you order
- - Claude is instructed to never invent order details or policies
- - Clean documentation, no vendor lock-in
Message me before ordering and I'll scope your specific use case for free.
Get to know Rakibul Hasan
AI Automation Expert n8n AI Agents Chatbots FullStack Developer
- FromBangladesh
- Member sinceJul 2026
- Avg. response time7 hours
Languages
Bengali, English
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FAQ
Do I need a Twilio account to get started?
Yes, you'll need a Twilio account (free to sign up). I'll walk you through setup or handle it directly if you share credentials. I'll also configure phone numbers, messaging services, and API keys as part of the delivery.
Will the workflows run 24/7 automatically?
Yes. Once deployed on your server or n8n Cloud, the workflow runs continuously without manual intervention. Invalid messages get their own Slack alert, and I can add extra notifications (email, other channels) if you need them.
