I will be your e commerce customer support specialist and live chat agent
I will be your e commerce customer support specialist and live chat agent
About this Gig
Looking for a reliable, fluent English-speaking support specialist for your store?
Hi, Im Ramzan (Be). Raised in Brunei with an international background, I offer fluent English and dedicated overnight coverage for US, UK, and European time zones.
Services:
- Live Chat & Email Support: Fast, polite answers to customer queries.
- Order Management: Handling tracking, returns, and refund requests.
- Social Media DMs: Managing Instagram, Facebook, and WhatsApp Business.
- Tool Skills: Shopify, Zendesk, Gorgias, Trello, and Google Workspace.
Message me today to get started!
Social media platform:
•
•
TikTok
•
YouTube
Service type:
Non-technical support
Language:
Bengali
•
English
Timezone:
UTC nighttime
Support software:
Zendesk
•
Liveagent
•
Gorgias
Knowledge base software:
Document 360
•
Liveagent
FAQ
What hours are you available to work?
I specialize in overnight and graveyard shifts for US, UK, and European business hours. I can easily adjust to your required schedule.
Can you handle e-commerce tools like Shopify and Zendesk?
Yes! I am experienced with Shopify order dashboards as well as helpdesk software like Zendesk, Gorgias, and Freshdesk.
