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English
$
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I will professional customer support for live chat and email
Pakistan
I speak Urdu, English
Customer Support Specialist Chat Call Support ,Shopify
I am a professional Customer Support Specialist with 3+ years of chat support and 1 year of call center experience. I handle customer queries, complaints, and order issues efficiently while ensuring c...
About this Gig
I provide professional customer support services including live chat, email, and call handling. With 3+ years of experience, I help businesses manage customer queries, resolve issues, and ensure customer satisfaction. I also have experience in eCommerce and Shopify store management, allowing me to understand both customer and business needs. My goal is to deliver fast, friendly, and reliable support to improve your customer experience and business growth.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Punjabi
•
Urdu
Work model:
Project-based
•
Monthly retainer
Industry:
E-Commerce
•
Gaming
•
Marketing & advertising
Purpose:
Business
FAQ
What services do you provide?
I provide professional customer support including live chat, email, and call handling to ensure customer satisfaction and smooth communication.
What is your experience?
I have over 3 years of experience in chat support, 1 year in a call center, and 6 months in dental billing, along with experience as a Shopify store owner.
Are you available for long-term work?
Yes, I am available for both short-term and long-term projects depending on your needs.
Can you handle multiple chats or customers at the same time?
Yes, I am experienced in multitasking and can manage multiple conversations while maintaining quality and accuracy.
What tools can you use?
I can quickly adapt to different CRM systems, live chat tools, email platforms, and support software.
