I will handle customer support via email and chat professionally

Pakistan

I speak Urdu, English

Shopify Expert

I am a professional, reliable, and detail-oriented Customer Support Specialist, Virtual Assistant, and Shopify Expert with 5+ years of experience supporting e-commerce and service-based businesses. I ...
About this Gig

Are you struggling with delayed replies, unhappy customers, or unprofessional support? I provide reliable and professional customer support to help you retain customers and protect your brand image.


What I Will Do:

Handle customer emails professionally

Respond to live chat and chat messages

Manage order status & basic complaints

Follow your brand tone and guidelines

Ensure fast, polite, and clear communication


Tools & Platforms

Email (Gmail, Outlook)

Live chat systems

Shopify Inbox

Facebook Messenger

Zendesk / Freshdesk (basic level)



Why Choose Me:

Clear English communication

Customer-first mindset

Brand-safe responses

Confidential handling of customer data


Important Note:

Please contact me before placing an order so we can confirm workload and availability.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

Danish

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio