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English
$
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I will manage dispatch and customer service for your taxi business
Pakistan
I speak Urdu, Punjabi, English
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About this Gig
Are you a taxi or transport company looking for reliable, English-speaking customer support?
I'm Ahmad Raza, a professional customer support specialist with 5+ years of hands-on experience in the taxi booking and dispatch industry. I will handle your calls, bookings, ride dispatch, inquiries, and customer issues so you can focus on growing your business.
Inbound & Outbound Calls
Ride Booking and Dispatch
ETA/Fare Info & Driver Coordination
24/7 Availability
Friendly, Fast & Professional Service
I've worked with clients in the USA, UK, and Canada, helping reduce costs while improving rider satisfaction.
Whether you need 4-hour shifts, full-time coverage, or 24/7 support, I'm ready to assist with dedication and care.
Message me today to discuss your needs lets get started!
Social media platform:
Service type:
Technical support
Language:
English
•
Punjabi
•
Urdu
Timezone:
24/7
Support software:
Other
Knowledge base software:
Other
My Portfolio
FAQ
Do you have experience working with taxi companies?
Yes! I have over 5 years of experience providing customer support and dispatch services for taxi and transport companies in the USA, UK, and Canada.
Can you handle bookings and dispatch calls?
Absolutely. I can professionally handle ride bookings, dispatching drivers, giving ETAs/fare info, and resolving customer inquiries — just like a real call center agent.
Are you available for night shifts or weekends?
Yes, I offer flexible availability, including nights, weekends, and 24/7 coverage if needed. We can tailor the schedule based on your business hours.
Do you offer monthly or long-term support?
Yes! I offer long-term, full-time, and even multi-agent support. Please message me first so I can send you a custom offer based on your needs.
What tools or systems do you work with?
I’ve worked with Ring Central , Icabbi, RTC, Taxi Caller, Auto Cab, WhatsApp Business, and various taxi dispatch platforms. I’m also quick to learn any new software your company uses.
Is the service voice-based, chat-based, or both?
I can offer both voice and chat-based support, depending on your company’s needs.
