I will provide professional email, chat, and phone customer support
Ecommerce Customer Support and Helpdesk Expert
About this Gig
Customer support/service at $2/hr only for email, phone and chat support.
Are you struggling to keep up with customer inquiries while trying to grow your business? Let me handle your support channels so you can focus on scaling!
With professional experience in handling email, live chat, and phone support, I ensure your customers receive fast, friendly, and accurate solutions. I am dedicated to boosting your customer satisfaction (CSAT) scores, reducing response times, and maintaining a stellar brand reputation.
What Services Are Included:
- Email Support: Fast response times, resolving ticket backlogs, managing refund/return requests, and crafting personalized replies.
- Live Chat Support: Real-time engagement, answering pre-sale questions, troubleshooting, and converting website visitors into loyal buyers.
- Phone Support: Professional, polite, and clear phone communication for inbound inquiries, order tracking, and issue resolution.
- CRM Management: Familiar with popular helpdesk and e-commerce tools (e.g., Zendesk, Shopify, Intercom, Gmail, Freshdesk).
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
Knowledge base software:
Confluence
•
Freshdesk
•
Liveagent
•
Zoho
6 reviews for this Gig
| (6) | ||
| (0) | ||
| (0) | ||
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| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
A andy112233

United Kingdom
Ongoing collaborationFantastic, very efficient.
$50-$100
Price
Helpful?A andy112233

United Kingdom
Ongoing collaborationFantastic job.
$50-$100
Price
Helpful?H hyyu528

United States
Ongoing collaborationGreat work! Easy to work with!
$50
Price
R 
Seller's Response
Helpful?H hyyu528

United States
Ongoing collaborationGood service. like it
$50
Price
R 
Seller's Response
Helpful?H hyyu528

United States
Ongoing collaborationEasy to work with.
$50
Price
R 
Seller's Response
Helpful?
6 reviews for this Gig
| (6) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
A andy112233

United Kingdom
Ongoing collaborationFantastic, very efficient.
$50-$100
Price
Helpful?A andy112233

United Kingdom
Ongoing collaborationFantastic job.
$50-$100
Price
Helpful?H hyyu528

United States
Ongoing collaborationGreat work! Easy to work with!
$50
Price
R 
Seller's Response
Helpful?H hyyu528

United States
Ongoing collaborationGood service. like it
$50
Price
R 
Seller's Response
Helpful?H hyyu528

United States
Ongoing collaborationEasy to work with.
$50
Price
R 
Seller's Response
Helpful?

