I will be your zendesk customer support and gorgias live chat agent
Ecommerce Customer Support and Helpdesk Expert
About this Gig
Are customer tickets piling up? Let's turn support into your brand's secret weapon.
As a business owner, your time should be spent scaling, not drowning in a flooded inbox. I provide professional, empathetic, and rapid customer support specifically for brands using Zendesk, Gorgias, or Intercom. I ensure high CSAT scores, fewer cancellations, and repeat buyers.
Services I Provide:
- Order Tracking & Management: Handling "Where is my order?" (WISMO) queries.
- Refunds & Returns: Processing requests smoothly based on your store policy.
- Live Chat & Email: Fast responses to capture sales before cart abandonment.
- Social Media Care: Managing comments/queries on FB, IG, and TikTok ads.
Tools I Expertly Use:
- Helpdesks: Zendesk, Gorgias, Freshdesk, Intercom
- E-commerce: Shopify, Amazon, eBay, WooCommerce
Why Me?
- Fast response times (keeping resolution under 30 minutes)
- Fluent English & professional communication
Please send a message before ordering so we can discuss your ticket volume!
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
Knowledge base software:
Confluence
•
Freshdesk
•
Liveagent
•
Zoho
6 reviews for this Gig
| (6) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
A andy112233
Repeat Client

United Kingdom
Fantastic, very efficient.
Helpful?A andy112233
Repeat Client

United Kingdom
Fantastic job.
Helpful?H hyyu528
Repeat Client

United States
Great work! Easy to work with!
R 
Seller's Response
Helpful?H hyyu528
Repeat Client

United States
Good service. like it
R 
Seller's Response
Helpful?H hyyu528
Repeat Client

United States
Easy to work with.
R 
Seller's Response
Helpful?
6 reviews for this Gig
| (6) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
A andy112233
Repeat Client

United Kingdom
Fantastic, very efficient.
Helpful?A andy112233
Repeat Client

United Kingdom
Fantastic job.
Helpful?H hyyu528
Repeat Client

United States
Great work! Easy to work with!
R 
Seller's Response
Helpful?H hyyu528
Repeat Client

United States
Good service. like it
R 
Seller's Response
Helpful?H hyyu528
Repeat Client

United States
Easy to work with.
R 
Seller's Response
Helpful?

