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English
$
USD
I will be your technical IT support engineer
Reliable IT, Cloud and SEO Services
With over 12 years of experience in the IT industry, I offer a range of services from basic IT support to advanced enterprise solutions. I'm skilled in IT infrastructure, including AWS, Azure, and Goo...
About this Gig
- Basic Package: This entails basic IT support Service to 1 user, The price depicted is for 1 hour of work. If the problem statement is clearly defined via a DM before placing an order I can provide you with a fare rate for my services. The basic Package includes general Windows issues/application issues / DNS issues/network troubleshooting/user access control issues and many more. ( Business Hours Only Mon - Fri )
- Standard Package: This package is more suitable for the SME sector or Startups. I aim to become your in-house IT guy. You can reach me for any IT consultation or support.( Business Hours Only Mon - Fri )
- Premium Package: This package is more suitable for Medium-scale and growing businesses or startups where your growth brings about more complex problems that require complex IT support and consultation on how to, what to, and when to do things with a keen eye on the budgeting aspect. In this package, you have no restrictions on a number of support tickets. ( Business Hours Only Mon - Fri )
Key services include ( not limited to )
- PC/Laptop Optimization
- Network Optimization
- Backup and Data Security Optimization
- IT Policy and Asset Management
Let's get started
Device:
Desktop
•
Laptop
•
Server
Operating system:
Windows
FAQ
Can we have a zoom call before starting ?
With my experience if i was provided with a proper problem statement I can provide accurate answers without a video call, however if required we can jump to a call
Do you provide custom support packages ?
Yes , DM me , we can discuss and move ahead with a custom package
What is your preferred language?
I am fluent in the English language and has the ability and experience to speak fluently and clearly , if required I can write or speak in laymen terms as well
What are the tools you use to log in to our computers / network?
Remote support is not a new norm at this day and age hence there are variety of tools that a operator such as my self can utilize, we can agree on a particular tool during our discussions.
How secure is remote support?
Inherently any activity you do with the internet is considered risky or non-secure at different levels, however, I will make sure the methodologies we use are secure using the up-to-date policies and standards
How can we trust you ?
I believe trust takes lot of effort from both ends , however I do sign a NDA with all my clients before commencing work hence I am legally bound to be responsible for any incidents during my tenure . On the other hand, there are clients who prefer to just trust me .
Reviews
1 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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Most relevant
P 
pleases956
United States
Great to work with. Very knowledgeable and helpful. Will work with him again
Up to $50
Price
2 days
Duration
R 
Seller's Response
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
P pleases956
United States
Great to work with. Very knowledgeable and helpful. Will work with him again
Up to $50
Price
2 days
Duration
R Seller's Response
Helpful?
