I will troubleshoot your computer, wifi, router, network, or IT issue
About this Gig
Need help with a computer, WiFi, router, network, or software issue?
I provide remote technical support backed by 19+ years of experience in IT, telecom, ISP support, networking, and troubleshooting.
I can help with:
Windows computer troubleshooting
WiFi and internet connectivity issues
Router and modem setup
LAN/WAN and basic network problems
Slow connection and connectivity diagnosis
Software installation and configuration
Device and account troubleshooting
Basic VOIP and network-related support
General computer technical guidance
I will diagnose the issue, explain what I find in clear language, and work with you toward the best possible solution.
Please message me before ordering if you are unsure whether your issue can be handled remotely.
Note: This Gig is for remote troubleshooting and technical guidance. Some problems may require physical hardware repair, ISP intervention, vendor support, or replacement equipment.
Device:
Desktop
•
Laptop
•
Mobile
•
Router
Operating system:
Windows
•
Android
My Portfolio
FAQ
Can you guarantee that my issue will be fixed?
I will diagnose and troubleshoot the issue based on the time included in your package. Some problems may require hardware replacement, ISP support, administrator access, or assistance from the original vendor, so a complete fix cannot always be guaranteed.
How will you provide remote support?
Depending on the issue, we can work through Fiverr messages, screenshots, step-by-step instructions, or an appropriate remote-support method when necessary and agreed upon.
What information should I provide before you start?
Please describe the problem, the device or software involved, any error messages you see, and what troubleshooting you have already tried. Screenshots are very helpful when available.
What types of problems do you not handle?
I do not provide physical hardware repair, data recovery from damaged drives, password bypassing, unauthorized account access, or support that requires access to systems without the owner's permission.

