I will be your virtual assistant, as a customer service representative

Sarajane

Mauritius

I speak English, French

Hardworking person

I am a proactive and ambitious individual with a positive attitude and strong multitasking skills, even under tight deadlines. My key strengths include assessing situations, evaluating options, making...
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About this Gig

Hi there! Im a professional Customer Service Representative with experience in handling email and live chat support for businesses. Whether you need help with customer inquiries, order processing, refunds, troubleshooting, or general support, Ill ensure prompt, friendly, and efficient responses to keep your customers satisfied.


Services I Offer:

  • Emails/tickets Support Timely, professional responses to customer inquiries
  • Helpdesk Management Zendesk
  • Order & Billing Support Processing orders, refunds, cancellations
  • FAQ & Troubleshooting Guiding customers with clear solutions
  • Customer Retention Polite and persuasive communication to reduce churn


Why Choose Me?

  • Fast Response Time Ensuring no customer is left waiting
  • Polite & Professional Tone Keeping interactions positive
  • Detail-Oriented Accurate and efficient issue resolution
  • Multi-Platform Experience Zendesk, Shopify, Aftership.
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be your virtual assistant, as a customer service representative
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be your virtual assistant, as a customer service representative

Industry:

Retail & wholesale

Platform:

Shopify

Language:

Other

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