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Fiverr Pro
English
$
USD
I will set up a customer follow up system for your business
Heather Warden
About this gig
Most local businesses lose opportunities simply because they dont stay in touch after the job is done.
Customers get busy and communication stops, which means missed feedback and fewer chances to stay top of mind.
This service sets up and manages a 30-day customer follow-up system that helps you reconnect with customers, request feedback, and maintain consistent communication after each job.
Instead of relying on memory or manual outreach, your system runs in the background and sends messages at the right time.
Whats included:
30-day managed follow-up system
Automated email messaging
Reminder sequence if no response
Stop logic to avoid unnecessary messages
Personalized message setup
Option to include a custom image
Request limits per 30 days:
Basic: up to 50 contacts
Standard: up to 100 contacts
Premium: up to 300 contacts
A request includes the initial message and reminders if needed.
Optional SMS messaging available (requires EIN for verification).
This is ideal for local service businesses that want a simple, consistent way to stay connected with customers after each job.
Get to know Heather Warden
Heather Warden
Reputation Management Expert
- FromUnited States
- Member sinceJan 2026
- Avg. response time2 hours
Languages
English
Hi, I’m Heather. I help local service businesses stay consistent with customer follow-up so opportunities don’t slip through the cracks.
Most businesses do great work, but follow-up gets missed. I set up simple systems that send messages at the right time, keep communication going, and help you stay top of mind with your customers.
My focus is keeping things easy to use, clear, and effective so you can stay consistent without adding more to your plate.
FAQ
❓ How does the 30-day service work?
Your follow-up system is set up within 1–2 days and then runs automatically for 30 days.
❓ What does a “contact” or “request” include?
Each contact includes an initial message and reminder messages if there is no response.
❓ Do I need to provide a customer list?
Yes. You’ll upload a list of customers (name and email required, phone if using SMS).
❓ Can I use SMS (text messages)?
Yes, SMS is available as an add-on and requires an EIN for business verification.
❓ What kind of messages are sent?
Professional, friendly follow-up messages designed to request feedback and keep communication consistent.
❓ Can this work for my business?
If you serve customers locally and want a better way to follow up after each job, this works well.
❓ When will I start seeing results?
Most systems are active within 1–2 days, and engagement typically begins shortly after.
❓ Do I need any software?
No. I handle setup and management during the 30-day period.
❓ What happens after 30 days?
You can continue the service monthly if you’d like, but there is no obligation.
❓ Can I upload any contacts?
Contacts should be real customers who have done business with you. Purchased or cold lists are not recommended.
