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I will provide social listening and consumer insights
Olena T
About this gig
Understand what people say about your brand, what they need and how they perceive your competitors!
Im Olena, a Consumer Intelligence & Social Listening Consultant at Mavigex.
I combine quantitative analysis with close reading of online conversations to turn digital signals into findings and practical recommendations.
My experience includes pharmaceutical research across European markets, exploring patient and caregiver needs, treatment experiences and brand perceptions.
Depending on your package, your report will cover:
- Key conversation themes and audience concerns
- Brand perceptions and sentiment
- Consumer needs and pain points
- Competitor comparisons
- Differences between markets
- Recommendations linked to your business question
I work with Brandwatch, Meltwater and tailored research queries, reviewing findings in their linguistic and cultural context.
Sources are selected according to your objectives and available coverage.
Please message me before ordering to confirm your research question, markets, languages and data availability.
Packages cover a one-off analysis, while ongoing monitoring and broader research can be quoted separately.
Get to know Olena T
Olena T
Social Listening, Consumer Insights, Patient Insights Consultant
- FromItaly
- Member sinceSep 2025
Languages
English, Russian, Ukrainian, Italian, French, German
I’m Olena, a Consumer Intelligence & Social Listening Consultant at Mavigex.
I turn online conversations and search behaviour into insights for marketing, communication and product decisions, thanks to my experience that includes pharmaceutical research across European markets, exploring patient needs, treatment experiences and brand perceptions.
Using Brandwatch, multilingual queries and human analysis, I deliver tailored research on consumers, brands, competitors, emerging trends and much more.
Do share your business question, and let’s define the right research approach!
My Portfolio
FAQ
What is social listening, and how can it help my business?
Social listening analyses online conversations to understand people’s experiences, opinions and concerns. It can help you explore brand perceptions, consumer needs, competitors and opportunities for communication or product development.
What do you need from me to get started?
Your main business question, the brands or topics to analyse, target markets and languages, and the period you want to explore. Existing research and relevant business context are also helpful.
Should I contact you before ordering?
Yes. Please message me so we can confirm the scope, data availability and appropriate package before you place an order.
Which platforms and sources do you analyse?
I work with Brandwatch and select sources according to your research question and available coverage. These may include social platforms, Reddit, forums, blogs and reviews. Coverage of specific platforms is confirmed before ordering.
What will I receive?
A report explaining the findings, supporting examples and practical recommendations. Depending on your package, it may include brand perceptions, consumer needs, competitor comparisons and differences between markets.
Which markets and languages can you cover?
Basic and Standard cover one market and one language. Premium covers up to two markets and two languages. Please contact me to confirm the specific languages and source availability for your project.
Can you combine social listening with search intelligence?
Yes, where relevant and feasible. Search intelligence explores what people search for, adding another perspective on needs and questions. Please contact me to discuss its scope and pricing.
Do the packages include ongoing monitoring or software access?
Packages cover a one-off analysis and report. Ongoing monitoring, software subscriptions and access to a listening platform are quoted separately.
What if there are very few relevant conversations?
I check likely data availability before confirming the project. If coverage is limited, we can refine the question or scope. Any remaining limitations will be explained in the report.
Can I request a custom project?
Yes. Additional markets, languages, competitors, specialist topics and recurring reporting can be scoped and quoted individually.
