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English
$
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I will write customer follow up and review request messages
About this Gig
Most small businesses do not need more messages. They need better follow-up.
I will write clear, warm, professional customer follow-up messages tailored to your business and brand voice.
Your message pack can include review requests, missed-call replies, lead follow-ups, appointment reminders, customer check-ins, and reactivation messages.
These are not stiff generic scripts. Each message is written around your business, your customers, and the situations you want covered.
Send me your business type, preferred tone, and the customer situations you need help with, and Ill create an organized message pack ready for you or your team to review and use.
Available in English, Spanish, Italian, and French. Non-English work receives a language-specific quality review before delivery.
This gig provides written message copy only. You or your team are responsible for reviewing and sending every message. I do not access buyer accounts, use credentials, set up automations, or guarantee reviews, ratings, sales, bookings, or other business results.
Language:
English
•
Spanish
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What do you need from me to begin?
I’ll need your business type, the customers you serve, the message situations you want covered, and the tone you want the messages to have. If you already have wording you use, you can share it as a reference.
Are these generic templates?
No. I write the pack around your business, customer journey, tone, and selected message needs. The goal is for the messages to sound natural when you use them.
Can you send the messages for me?
No. This service provides written message copy only. You or your team remain responsible for reviewing and sending every message.
Will you need access to my accounts or software?
No. I do not need access to your email, CRM, social accounts, review platforms, booking system, or customer accounts.
Do you set up automations?
No. Platform or workflow automation is not included in this gig. This offer is for written customer follow-up and review-message packs only.
Can you guarantee more reviews or sales?
No. I do not guarantee review counts, ratings, sales, bookings, or other business results. I provide clear, professional message copy that you can use as part of your own customer communication process.
Can you ask customers for five-star reviews?
I write honest review requests without pressuring customers or asking for a specific rating. Your customers should always be free to share their real experience.
Can you match my brand voice?
Yes. Share a few examples of your current wording or describe the tone you want—warm, polished, direct, friendly, calm, or another clear direction.
What counts as a revision?
A revision is one reasonable round of changes to the delivered messages based on the original requirements. A new audience, business, message category, or significantly different direction may require a separate order.
How will I receive the messages?
You’ll receive a clean, organized written document with each message labeled by purpose so you can review, copy, and use it in your own communication process.
