I will be your most dedicated call center quality assurance analyst
About this Gig
As a Quality Assurance Analyst (QA), my responsibility is assessing the quality and performance of your call center agents. I will monitor all inbound and outbound calls, assess customer service experience ensuring compliance with all company policies.
I will ensure that agents provide quality service in line with organizational objectives. Optimized quality assurance will increase agents' efficiency through behavior modification, enhance the quality of service to customers, and improve close rates.
Thank you for choosing me for this task.
Social media platform:
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Service type:
Non-technical support
Language:
English
Timezone:
24/7
Knowledge base software:
Document 360
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Freshdesk
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Zoho
2 reviews for this Gig
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| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
A alphamantis
Repeat Client

Ireland
well delivered, excellent
Up to $50
Price
7 days
Duration
Helpful?A alphamantis
Repeat Client

Ireland
Much appreciated, woodwork continue to hire
Up to $50
Price
8 days
Duration
Helpful?
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
A alphamantis
Repeat Client

Ireland
well delivered, excellent
Up to $50
Price
7 days
Duration
Helpful?A alphamantis
Repeat Client

Ireland
Much appreciated, woodwork continue to hire
Up to $50
Price
8 days
Duration
Helpful?
