I will provide professional remote IT support and troubleshooting for your business

United Arab Emirates

I speak English

Senior Computer Engineer, Technical Support and AI Copywriter

Senior IT Support Engineer with 15 years of experience in IT infrastructure, troubleshooting and software. I help traders install, fix and backtest MT5 Expert Advisors, and businesses solve IT problem...
About this Gig

Is your team losing productivity because of IT issues? I'll fix it fast and remotely.

I am a Senior IT Support Engineer with 5+ years of enterprise experience. I provide professional remote IT support for businesses, startups, and remote teams anywhere in the world.

What I can help with:

  • Windows 10/11 troubleshooting crashes, blue screens, slow performance, update errors
  • Software installation, configuration, and removal
  • Network connectivity issues Wi-Fi, VPN, firewall, DNS
  • Remote desktop setup (AnyDesk, TeamViewer, RDP)
  • Email client setup and troubleshooting (Outlook, Microsoft 365)
  • Printer and plotter configuration and troubleshooting
  • User account management and permissions
  • VPN configuration and access troubleshooting
  • Virtual Machine setup (VMware / VirtualBox / Hyper-V)
  • IT security antivirus, basic hardening, patch management

Why choose me?

  • Enterprise background I support business-critical systems, not just home PCs
  • Clear communication I explain issues in plain English
  • Thorough I document every fix so your team understands what was done
  • Fast response I respect your time and your SLA

Device:

Desktop/Laptop

Operating system:

Windows

Also delivering:

Remote connection support

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Documentation