I will provide bilingual customer support by phone chat and email

Dominican Republic

I speak Spanish, English

Bilingual Customer Service and Technical Support Specialist

I am a dedicated customer service professional with experience in technical support, interpretation, appointment confirmation, and multichannel communication through phone, chat, email, and tickets. I...
About this Gig

Are you looking for reliable, professional, and bilingual customer support for your business?


I will assist your customers in English and Spanish through email, live chat, phone calls, support tickets, and social media messages. I have experience providing customer service, technical support, appointment confirmation, and clear communication between clients and professionals.


My services may include:


Answering customer questions

Responding to emails and live chats

Handling inbound or outbound calls

Providing basic technical support

Confirming appointments

Managing customer support tickets

Responding to social media messages

Escalating complex cases when necessary

Preparing a summary of completed tasks


I am committed to communicating professionally, following your instructions, protecting customer information, and representing your business respectfully.


Please contact me before ordering so we can discuss your business, preferred communication channels, working hours, and support requirements.

Social media platform:

Facebook

Twitter

Instagram

YouTube

Service type:

Technical support

Language:

English

Spanish

Timezone:

UTC daytime

Support software:

Freshdesk

Knowledge base software:

Freshdesk