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Fiverr Pro
English
$
USD
I will provide email, live chat, and phone support to your customer
Software Consultant, Expert in Customer Support and Virtual Assistance
Hi, I’m Hasan — an expert Virtual Assistant and Customer Support Specialist with 10+ years of experience in email support, live chat, order management, admin tasks, HR assistance, and social media man...
About this Gig
Thank you for viewing my services!
My name is Hasan, I am a Customer Support Specialist with 7 years of experience in providing excellent customer service through various channels, including Live Chat, Email, and Phone.
In this gig, I am offering services related to Customer Support, Email & Chat Support for your business in the following ways:
- Email Support - All general inquiries, special requests, tech-related issues
- Live Chat Support - Extensive customer support for all inquiries) Promised SLA of responding to messages in under 60 secs (Live Chat Support)
- Technical Support - Chat, Email, or Phone
- Phone Support - for customers who prefer to communicate over the phone
- Daily Reporting at the end of the day
- Order Management - Order processing, Scheduling, Handling partial refunds/refunds, Order updating
- Dedicated Account Management - providing personal attention to clients and their unique needs
Why hire me?
- 24/7 Customer Support
- Deliver always on time
- Clear communication - Fit for client-facing roles
- Works well around deadlines
- Listens to clients and achieve what they expect from me
Inbox NOW and have a FREE consultation!
Hasan | Customer Support | Email and Chat Support
My Portfolio
FAQ
What services do you provide?
I am offering services related to Customer Support, Email & Chat Support via various channels, and Virtual Assistance services as well.
How long have you been in Customer Support?
I have been in Customer Support for 7 years.
What is your availability?
I am available 24/7, including weekends and holidays.
How quickly can you respond to live chat messages and support tickets?
I can respond to live chat messages and support tickets within seconds, ensuring that your customers receive prompt and effective support.
How do you handle customer complaints?
I handle customer complaints with empathy and professionalism, working to find a resolution that satisfies the customer and meets your business's needs.
How do you handle confidential information?
I handle confidential information with the utmost care and follow all applicable data privacy laws and regulations.
How do you ensure that your responses are accurate and effective?
I undergo regular training and quality assurance reviews to ensure that my responses are accurate and effective, and I work closely with your business to understand your unique needs and customer base.
Can you provide reports on customer satisfaction and other metrics?
Yes, I can provide daily reports on customer satisfaction, response times, and other metrics that are important to your business.
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A adamspeakcpl
United Kingdom
Hassan is fantastic - he will be a long term member of our wider Freelance team going ahead
$50-$100
Price
1 day
Duration
R 
Seller's Response
Helpful?Z zaink95
United States
Great work
R Seller's Response
Helpful?R regelinesabbat
United States
Excellent service. Hasan communicates well with his clients and provides amazing service! I highly recommend Hasan’s services.
R Seller's Response
Helpful?R regelinesabbat
United States
Hasan always does an excellent job. I highly recommend his services
R Seller's Response
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A adamspeakcpl
United Kingdom
Hassan is fantastic - he will be a long term member of our wider Freelance team going ahead
$50-$100
Price
1 day
Duration
R Seller's Response
Helpful?Z zaink95
United States
Great work
R Seller's Response
Helpful?R regelinesabbat
United States
Excellent service. Hasan communicates well with his clients and provides amazing service! I highly recommend Hasan’s services.
R Seller's Response
Helpful?R regelinesabbat
United States
Hasan always does an excellent job. I highly recommend his services
R Seller's Response
Helpful?
