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Fiverr Pro
English
$
USD
I will provide customer support via email, chat, and ticket systems
Virtual Assistant and Customer Support Specialist
Hello! I'm Rita Thompson, a dedicated Virtual Assistant and Customer Support Specialist passionate about helping businesses stay organized, efficient, and customer-focused. I provide reliable administ...
About this Gig
Deliver Exceptional Customer Service
Customer satisfaction is the backbone of every successful business.
I provide professional customer support services that help businesses improve response times, increase customer satisfaction, and maintain a positive brand reputation.
Services Include:
Email Support
Live Chat Support
Ticket Management
Order Tracking Assistance
Customer Inquiries
Complaint Resolution
FAQ Responses
CRM Updates
Customer Follow-Up
Tools Familiarity:
Gmail
Outlook
Zendesk
Freshdesk
Help Scout
Slack
Why Hire Me?
Professional Communication
Fast Response Times
Friendly Customer Experience
Organized Ticket Management
Reliable and Confidential Service
Social media platform:
•
TikTok
•
Telegram
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Liveagent
•
Intercom
FAQ
What type of customer support do you provide?
I provide email support, live chat support, help desk support, and ticket management.
Can you handle customer complaints?
Yes. I professionally address concerns and help resolve customer issues.
What industries do you support?
E-commerce, healthcare, digital products, coaching, and service-based businesses.
Do you provide phone support?
Only if specifically discussed before the project begins.
What software can you use?
Zendesk, Freshdesk, Help Scout, Gmail, Outlook, Slack, and similar systems.
Can you provide daily reports?
Yes. Daily, weekly, or custom reports can be provided.
