I will do customer service representative

With over 4.5 years of hands-on experience in chat and customer support operations for leading brands like Vodafone and Tata, I bring strong communication skills, problem-solving ability, and a deep commitment to customer satisfaction.

In my current role as Senior Executive Operations at Vodafone India, I:

Handle customer interactions via chat, resolving network, roaming, broadband, and post-order issues

Manage end-to-end sales and service processes

Provide accurate product information and policy guidance

Ensure smooth issue resolution and long-term customer relationships

Previously, I worked as a Customer Care Executive at Conneqt Business Solutions, where I achieved sales targets, handled pre- and post-order queries, and supported brand awareness initiatives.

I am professional, responsive, and highly customer-focused. Whether part-time or full-time, I am ready to contribute immediately and deliver excellent service to your customers.

I have attached the offer letter from my previous organisation.

I would welcome the opportunity to discuss how I can add value to your team.

Thank you for your time and consideration.

Best regards,

Ritnoy Nag Choudhury