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$
USD
I will setup your shopify helpdesk, live chat, faq and survey system
Robyn
About this gig
HELLO AWESOME BUYER
WELCOME TO MY GIG
I WILL SETUP AND OPTIMIZE YOUR SHOPIFY STORE WITH HELPDESK, LIVE CHAT, FAQ AND SURVEY SYSTEM THAT WORKS ALL AT ONES
Is your store losing customers to slow support or blind to what they really think? I build complete Shopify support stacks helpdesk, live chat, FAQ, and surveys working together, not as scattered tools.
Helpdesk & Live Chat
Install & configure Gorgias, Tidio, Re:amaze, or Richpanel. Set up ticket routing, canned replies, AI auto-replies, and a self-serve FAQ/help center.
Surveys & Feedback
Set up post-purchase surveys (Zigpoll, Grapevine, Fairing) with NPS and attribution tracking, connected to your marketing insights.
Full Stack Integration
Sync helpdesk + survey data, automate workflows (bad survey support ticket), and get one dashboard for support and feedback trends.
Why me: most freelancers install one app and leave. I connect your whole support stack into one working system.
To start, I need: store admin access, apps you already use (if any), and your top 5 recurring customer questions.
MESSAGE ME BEFORE ORDERING FOR CUSTOM OR MULTI-BRAND SETUP.
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Get to know Robyn
Robyn
lets set your store up
- FromColombia
- Member sinceMar 2026
Languages
English, German, Spanish
Hello Great Buyer
Welcome To My Profile
I am a Shopify App Integration Expert specializing in seamless app setup, configuration, and optimization for high performing eCommerce stores. I help Shopify merchants integrate marketing, loyalty, email automation, subscription, product customization, inventory, shipping, and conversion boosting apps with precision and strategic alignment.
My focus is not just installation, but ensuring every app works efficiently within your store ecosystem to improve performance, automation, and revenue growth.
FAQ
Which helpdesk app do you recommend?
Depends on your store size and budget. Gorgias is the most established for growing brands, Tidio is great value with strong AI support, and Richpanel suits stores wanting full ticket automation. I'll recommend based on your needs.
Do surveys really help increase sales?
Yes, post-purchase attribution surveys show you which marketing channels actually drive sales, and NPS/satisfaction surveys catch problems before they become refunds or bad reviews.
Can you connect the helpdesk and survey tools together?
Yes, Standard and Premium packages include integration so a negative survey response can automatically trigger a support ticket, and support context carries over.
Do I need existing apps installed?
No, I can recommend and install the right tools for your store, or work with what you already have.
How much store access do you need?
Collaborator/staff access to install apps and configure settings, I'll guide you on granting safe, limited access.
What if I already have an FAQ page?
I can restructure and optimize your existing one, or connect it to your helpdesk for auto-suggested answers.
