I will write IT technical documentation and sops
Technical Support Specialist
About this Gig
Former US Marine Corps IT Specialist. I write documentation that actually works.
**Why documentation matters:**
New employees waste hours without clear SOPs. IT issues recur because no one wrote down the fix. Insurance and compliance require written security policies.
**What I can write for you:**
Standard Operating Procedures (step-by-step guides your team will actually use)
IT troubleshooting documentation for recurring issues
Security policy documents (password, data handling, incident response)
Network documentation and basic diagrams
Employee IT handbooks and onboarding guides
**My credentials:**
5+ years US Marine Corps IT (classified aviation systems)
Documented 50+ IT incidents monthly with zero security breaches
Active Python developer with GitHub portfolio
Trained 15+ junior Marines on IT procedures
Secret clearance held (discipline and attention to detail remain)
**What you get with every order:**
Editable Word document (you can modify later)
PDF version for distribution
Screenshot placeholders (you add your own images)
Numbered, clear steps (no ambiguity)
Device:
Desktop
•
Laptop
•
Server
•
Router
Operating system:
Windows
•
Linux
•
IOS
•
Android

