I will write IT technical documentation and sops

United States

I speak English

Technical Support Specialist

I am a Technical Support Specialist and former U.S. Marine Corps Communications Specialist with over 5 years of experience troubleshooting mission-critical systems. I combine military operational disc...
About this Gig

Former US Marine Corps IT Specialist. I write documentation that actually works.


**Why documentation matters:**

New employees waste hours without clear SOPs. IT issues recur because no one wrote down the fix. Insurance and compliance require written security policies.


**What I can write for you:**


Standard Operating Procedures (step-by-step guides your team will actually use)

IT troubleshooting documentation for recurring issues

Security policy documents (password, data handling, incident response)

Network documentation and basic diagrams

Employee IT handbooks and onboarding guides


**My credentials:**

5+ years US Marine Corps IT (classified aviation systems)

Documented 50+ IT incidents monthly with zero security breaches

Active Python developer with GitHub portfolio

Trained 15+ junior Marines on IT procedures

Secret clearance held (discipline and attention to detail remain)


**What you get with every order:**


Editable Word document (you can modify later)

PDF version for distribution

Screenshot placeholders (you add your own images)

Numbered, clear steps (no ambiguity)

Device:

Desktop

Laptop

Server

Router

Operating system:

Windows

Linux

IOS

Android