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Fiverr Pro
English
$
USD
I will provide remote IT support and troubleshoot windows issues
MikroTik, VPN and Network Security Specialist
I help small businesses keep their networks fast, secure and online.
With 7+ years as an IT infrastructure specialist, I configure MikroTik routers, VPNs (WireGuard, IPsec, L2TP), VLANs and firewalls...
About this Gig
Need help with your computer, server, or network? I provide remote IT support for individuals and small businesses, with professional IT experience since 2018.
I can help with:
- Windows computers, software errors, and printer setup
- Windows Server, Active Directory, and Group Policy
- Linux and Ubuntu administration
- MikroTik routers, LAN/WAN, VLANs, VPNs, and firewalls
- DNS, DHCP, connectivity issues, and backup configuration
My approach is to understand the issue, troubleshoot it, make agreed changes, and provide a summary with recommendations.
Packages include up to 1, 2, or 3 hours of work, depending on your selection. Tasks and devices must be agreed before ordering. Complex installations and migrations require a custom quote.
Support is primarily in Spanish. My English is basic; written messages help me communicate clearly.
Please contact me on Fiverr before ordering to confirm scope and availability. Remote support requires a working internet connection and your authorization. Hardware repairs and software licenses are not included. Some issues may require additional work or an on-site technician.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
Ubuntu
•
Other
FAQ
Should I contact you before ordering?
Yes. Please send me a message on Fiverr describing the issue, your device, and your operating system. I will confirm whether I can help, which package fits, and my availability before you place an order.
Do you provide support in English or Spanish?
My main support language is Spanish. My English is basic, so written communication is preferred for English-speaking clients. Please contact me before ordering so we can confirm that we understand the requirements.
How does remote support work?
We agree on a session time through Fiverr. You need a working internet connection and permission to manage the device. If remote access is needed, you approve the connection and can end it at any time. Please do not send passwords in your order requirements.
What is included in the support time?
Your package covers up to the listed hours for agreed troubleshooting or configuration tasks, plus a summary of the work and next steps. Resolution depends on the issue and cannot always be guaranteed within that time. Any extra paid work requires your approval first.
What does a revision include?
A revision covers reviewing and correcting the work delivered within the original agreed scope. It does not include new issues, additional devices, or unrelated configuration requests. Those may require additional hours or a separate order.
Can you help with servers and MikroTik networks?
Yes. I can assist with Windows Server, Active Directory, Group Policy, Ubuntu, MikroTik, VLANs, VPNs, and firewall configuration. Please contact me first to assess the task. Full deployments, migrations, and larger projects require a custom quote. Hardware and software licenses are not included.
