I will be your operations manager, streamline business processes and sops
AI Automation Expert for Make, n8n and Zapier
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Is your business running on you? I will be your operations manager and build the systems, SOPs and team rhythm so work gets done without you chasing it.
I'm Daniel, an operations and automation specialist with an Industrial and Production Engineering background. I currently run agency-side project management for a US marketing agency, directing the ads, content and sales team and owning weekly reporting. I have also built operations systems for a property investment business and a multi-brand creative company.
What I handle:
- Operations audit: find bottlenecks, repeated work and gaps
- SOPs, checklists and process maps your team can follow
- Project management setup in Trello, Notion, ClickUp, Asana or Monday.com
- Team coordination, task follow-up and weekly KPI reports
- Client onboarding, CRM and pipeline management
- Automation with Make.com, n8n and Zapier to cut manual work
Ideal for founders, agencies, coaches, e-commerce and small teams ready to scale.
Why me:
- An engineer's eye for process, plus hands-on execution
- Proactive: I flag problems and bring solutions
Message me first so we can find the right starting point.
My Portfolio
FAQ
What does an operations manager do for my business?
I take the day-to-day running off your plate. That means organizing tasks, following up with your team, documenting processes and reporting progress, so you can focus on sales and growth.
Do you work with my existing tools?
Yes. I work inside Trello, Notion, ClickUp, Asana, Monday.com, Airtable, Slack and Google Workspace. I only suggest a new tool if the current one is truly holding you back.
Can you write SOPs for my team?
Yes. I write step-by-step SOPs with checklists, and screenshots or Loom videos where helpful, in Google Docs or Notion.
Can you manage my team or freelancers?
Yes. On the monthly plan I assign and follow up on tasks, run check-ins and send you a weekly report.
Can we start small?
Yes. Start with the Ops Audit. You get a clear action plan, and you can upgrade to Systems Setup or monthly management after.
What time zone do you work in?
I'm on WAT (UTC+1) and overlap with UK, European and US East Coast morning hours.
