I will provide native chinese customer service
About this Gig
⭐ Native Chinese speaker with real customer service experience help your business communicate with Chinese customers professionally.
WHAT I OFFER
Chinese customer service consulting: scripts, phrases & response templates
Complaint management workflow designed for Chinese customers
Customer retention scripts (based on real education-industry experience)
Customer feedback collection templates & analysis
Advice on WeChat & Chinese e-commerce platforms (Pinduoduo, Taobao)
WHY ME
Native Mandarin speaker + fluent English (CET-6 certified)
Customer service experience at a leading coding education company handled student issues & parent communication in peak season
Real sales experience: sold 1,500+ products face-to-face, so I know how service converts into revenue
Computer science background: comfortable with tools and fast troubleshooting
WHAT YOU GET
A practical playbook you can use immediately tailored to your business, backed by real experience.
MESSAGE ME FIRST to discuss your needs fast responses guaranteed.
Your Chinese customers deserve professional service. Let's build it together!
Industry:
Marketing & advertising
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Retail & wholesale
•
Services

