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English
$
USD
I will provide professional email customer support
Director
I’m the Director of Business VA Hub, a Philippine-based Virtual BPO partner helping startups, eCommerce brands, agencies, and service businesses build dedicated remote teams. With 4+ years of experien...
About this Gig
Are you spending too much time answering customer emails?
I provide professional, timely, and friendly email customer support to help you manage your inbox and keep your customers satisfied.
With experience in customer service and quality assurance, I can follow your companys tone, policies, SOPs, and support procedures.
What I Can Help With:
- Customer inquiries and email responses
- Order and delivery questions
- Returns, refunds, and exchanges
- Product or service inquiries
- Complaints and issue resolution
- Customer follow-ups
- Inbox organization and management
- Escalating complex issues when needed
- Maintaining professional communication
Why Choose Me?
- Customer-focused and professional
- Detail-oriented and organized
- Reliable and consistent
- Experienced in customer service & QA
- Able to follow your SOPs and brand voice
- Flexible with your preferred tools
Platforms:
Gmail Outlook Zendesk Freshdesk Help Scout Shopify Gorgias Intercom
I can adapt to your workflow, scripts, tools, and brand guidelines.
Please contact me before ordering so we can discuss your email volume, requirements, working hours, and preferred platform.
Lets deliver excellent customer support together!
