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Fiverr Pro
English
$
USD
I will set up gorgias automation for shopify stores
AI Automation Expert and CRM Expert
Your helpdesk should run itself, not eat your team's day.
I fix Freshdesk when it's broken, half-built or newly migrated:
- Omni 2025 upgrade repair — SLAs, contacts, dropdowns
- Zendesk → Freshdesk...
About this Gig
Gorgias bills every ticket that gets a reply, including replies sent by your Rules. Auto-replies firing on spam or no-reply emails quietly become billable tickets, right before your busiest season.
I set up Gorgias helpdesk automation for Shopify stores so it answers what it should and stays silent on what it shouldn't.
What I do:
- Audit your Rules and fix the ones creating avoidable billable tickets
- Build Rules that tag and route order status (WISMO), returns, refunds, cancellations and address changes
- Create Macros with live Shopify order data and one-click order actions
- Set up Views so urgent tickets surface first
- Order Management, Help Center articles and AI Agent handover (if your plan has them)
How it works:
- You invite me as a Lead user. No passwords, no billing access
- New Rules are built switched off and tested before you approve them
- You get a Rules map and a recorded walkthrough so your team can maintain it
For Shopify brands on Gorgias preparing for Black Friday and Cyber Monday.
Not sure which package fits?
Message me your monthly ticket count and top 3 customer questions.
Software:
Gorgias
Industry:
Business services & consulting
•
E-Commerce
•
Real estate
FAQ
Will this lower my Gorgias bill?
It removes avoidable billable tickets, such as Rule auto-replies firing on spam or no-reply emails. Your total still depends on real customer volume, so I can’t promise a number. The audit shows exactly which Rules made tickets billable and what I changed.
Do you need my Gorgias or Shopify password?
No. You invite me as a Lead user in Gorgias, which lets me build Rules, Macros, Views and Help Center content without billing or user access. I never need your Shopify login. Remove my user once the order is complete.
Can new automations misfire on live customers?
Every new Rule is built switched off. Tag and routing Rules are tested without sending replies. Auto-replies are tested on up to 10 test tickets, which count toward your Gorgias plan. Each has spam, loop and no-reply guards. Nothing goes live until you confirm.
