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English
$
USD
I will be your business virtual receptionist and phone call agent
Gig Summary
SEO, Customer Support and AI Content Specialist
Hi, I’m Roshini, a customer support, operations, SEO, and digital content professional.
I help businesses improve customer experiences, increase online visibility, and save time through organized sys...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Are you too busy to handle your own calls?
Let me be the voice of your business. I'm Roshini, a calm, friendly caller with a neutral accent who speaks English and Jamaican Patois. I'll book appointments, follow up with leads, answer customer questions and make personal calls on your behalf; all while respecting privacy and legal compliance.
️ What you get:
Outbound and inbound calls; business or personal
Appointment scheduling and lead follow-ups
Professional call scripts tailored to your brand
Detailed call log and summary report after each session
Discreet service with strict confidentiality
Flexible scheduling in North American time zones (EST/PST)
Perfect for:
Entrepreneurs, busy professionals, non-native English speakers or anyone who dislikes making phone calls.
I'm ready to help you impress clients and free up your time!
Social media platform:
•
•
•
Service type:
Non-technical support
Language:
English
•
Jamaican Patois
Timezone:
UTC nighttime
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
Knowledge base software:
Freshdesk
•
Liveagent
•
Zoho
Clients I’ve worked with
CENTURY 21 CANADA
Residential Real Estate
I was hired to call homeowners to see if they were interested to list their houses anytime soon.
Jan 2023
Dent Erasers LLC
Managed and optimized the client’s Google Business Profile to improve local visibility, accuracy, and customer engagement, including updates and review monitoring. Also optimized the website for better user experience, mobile responsiveness, and performance to support local lead generation.
Jul 2024
My Portfolio
FAQ
Can you make professional business or personal phone calls for me?
Yes! I make both business and personal phone calls on your behalf. Whether you need help calling a client, customer support, vendors, service providers, or handling a sensitive conversation, I deliver the message clearly, respectfully, and professionally.
Will I get a summary or proof of the calls you make for me?
Absolutely. After each call, I’ll provide a clear and detailed summary including who I spoke to, what was discussed, and any next steps. This ensures you're always informed and in control.
Do you handle sensitive or difficult phone calls with care and confidentiality?
Yes. I specialize in making sensitive calls with discretion, empathy, and professionalism. Whether it's a complaint, negotiation, or customer issue, I handle every call with respect and confidentiality.
Can you make calls to the USA and Canada even if I’m located abroad?
Yes! I’m based in a compatible time zone and can make calls to the USA and Canada on your behalf. This is perfect for international clients who need a local voice to get results quickly and clearly.
What if the call doesn't go through or needs a follow-up?
If the call doesn’t connect, I’ll attempt it again at a better time. For follow-ups, I offer package options or extras you can add to your order. I’m committed to making sure your message gets through.
Reviews
82 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C chong8916
Thailand
Excellent experience working with Roshni. She was professional, well-prepared, responsive, and handled the client video meeting very well. She followed the provided briefing carefully and communicated confidently throughout the call. I would be happy to work with her again and highly recommend her for client communication and virtual assistance.
$50
Price
1 day
Duration
Helpful?M mariehamilto119
United States
Ongoing collaborationIf you are looking for a responsive, friendly, and professional freelancer to make outbound calls for you, look no further than Roshini B! She played a crucial part in ensuring my business did not fall behind responding to leads.
$50
Price
1 day
Duration
R 
Seller's Response
Helpful?F fgcasolutions
Portugal
Ongoing collaborationI recommend Rosh as a customer support rep. She’s the best. Clear communication always.
$50
Price
2 days
Duration
R Seller's Response
Helpful?T toastslayer
United States
I needed help contacting local dealerships and it was very helpful to not have to make all the calls myself!
$50-$100
Price
4 days
Duration
Helpful?C clearblueprime
United States
She did a great job!
$50
Price
4 days
Duration
R Seller's Response
Helpful?
Reviews
82 reviews for this Gig
| (81) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C chong8916
Thailand
Excellent experience working with Roshni. She was professional, well-prepared, responsive, and handled the client video meeting very well. She followed the provided briefing carefully and communicated confidently throughout the call. I would be happy to work with her again and highly recommend her for client communication and virtual assistance.
$50
Price
1 day
Duration
Helpful?M mariehamilto119
United States
Ongoing collaborationIf you are looking for a responsive, friendly, and professional freelancer to make outbound calls for you, look no further than Roshini B! She played a crucial part in ensuring my business did not fall behind responding to leads.
$50
Price
1 day
Duration
R Seller's Response
Helpful?F fgcasolutions
Portugal
Ongoing collaborationI recommend Rosh as a customer support rep. She’s the best. Clear communication always.
$50
Price
2 days
Duration
R Seller's Response
Helpful?T toastslayer
United States
I needed help contacting local dealerships and it was very helpful to not have to make all the calls myself!
$50-$100
Price
4 days
Duration
Helpful?C clearblueprime
United States
She did a great job!
$50
Price
4 days
Duration
R Seller's Response
Helpful?
