I will shopify email and live chat support
Sr Representative, Advisor
About this Gig
**Discounted prices for first 5 projects**
Need reliable Shopify customer support?
I provide professional email & live chat support to handle your customers so you can focus on growing your store.
I will professionally manage your Shopify email and live chat support to ensure fast response times, smooth order handling, and excellent customer satisfaction.
I understand that in ecommerce, customer experience directly impacts reviews, repeat purchases, and brand trust. My goal is to represent your brand with clarity, professionalism, and efficiency.
Here's how I can support your store:
Order tracking and delivery updates
Refunds and return processing
Customer inquiries and product questions
Handling complaints professionally
Shopify inbox and CRM management
Ticket resolution and follow-ups
I am detail-oriented, responsive, and committed to maintaining a positive brand voice.
Available 45 hours weekly. Open to long-term collaboration with growing ecommerce brands.
Message me before ordering so we can discuss your needs and ensure the best support.
Social media platform:
•
Service type:
Non-technical support
Language:
English
•
Hindi
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Liveagent
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Other
Knowledge base software:
Confluence
•
Zoho
FAQ
Do you work long-term?
Yes. I prefer long-term collaborations with growing ecommerce brands.
What access do you need?
Temporary access to Shopify inbox or customer support platform.
Can you match my brand tone?
Yes. I follow brand guidelines strictly.
Do you handle refunds directly?
Only if access and permission are provided.

