I will provide remote IT helpdesk and troubleshooting support

Rwanda

I speak English, Kinyarwanda, French

Remote IT Support and Troubleshooting Specialist

Hi, I'm Dieudonne, a Technical Manager at a security company in Rwanda, also studying Business Information Technology at the University of Kigali. Working with networks, systems, and troubleshooting i...
About this Gig

Is your computer running slow, freezing, or not connecting to the internet properly? I provide fast, reliable remote IT support to fix these issues without you needing to leave your home or office.

I'm a Technical Manager at a security company in Rwanda, and I work with networks, systems, and troubleshooting every day. I bring that same hands-on experience to help individuals and small businesses solve their tech problems remotely.

What I can help with:

  • Slow or malfunctioning computers and laptops
  • Wifi and network connectivity issues
  • Software installation and setup
  • Email configuration (Outlook, Gmail, etc.)
  • Router and basic network device troubleshooting
  • Clear, simple explanations if you're not very technical

I connect remotely using AnyDesk (or your preferred tool), diagnose the issue, and walk you through the fix. I respond quickly and keep communication clear throughout.

Not sure if your issue fits? Message me first I'm happy to check before you order.

Device:

Desktop

Laptop

Tablet

Router

Printer

Operating system:

Windows

Linux

IOS

Android

Ubuntu