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Fiverr Pro
English
$
USD
I will provide professional phone customer support for your business
CUSTOMER SUPPORT SPECIALIST
Hi, I’m Saad, a results-driven Customer Support and Sales Specialist with 2.8 years of experience helping international clients across the US, UK, Ireland, Kenya, and South Africa. I help businesses g...
About this Gig
Do you need a professional and friendly Phone Support Specialist to handle your customers with care?
I bring 2+ years of experience in providing excellent customer service through inbound and outbound calls.
What I Offer:
- Answering customer calls with patience and professionalism
- Resolving queries, complaints, and concerns politely
- Order updates, appointment scheduling, and follow-ups
- Outbound calls for confirmations or reminders
- Call summaries and reporting after each shift
Why Choose Me:
- Clear and fluent English communication
- 100% customer satisfaction focus
- Experience with CRM and call handling systems
- Calm and polite tone, even in difficult situations
- Reliable, quick response, and on-time delivery
Ill make sure every customer call leaves a positive impression and helps your business build loyalty.
Service type:
Non-technical support
Language:
English
•
Punjabi
•
Urdu
Timezone:
24/7
Support software:
Salesforce
•
Other
Knowledge base software:
Document 360
•
Other
FAQ
Do you work for long term?
Yes, I offer services for the long term and at a very discounted price.
What channels of support do you offer?
I offer customer support via voice, email and live chat.
Do you work with specific tools or CRMs?
Yes, I’m experienced with tools like Salesforce, Genesys, Aircall, Slack, and more. If you use a different system, I’m a fast learner and can adapt quickly.
What time zone do you work in?
I’m based in Pakistan but offer flexible hours to match your business needs, including US, UK, and international time zones.
Can you handle technical issues or just basic support?
Yes! I can handle both general customer inquiries and technical troubleshooting. I’m skilled in identifying issues and providing clear, actionable solutions.
Will you provide a report of your work?
Absolutely. I provide a summary report for each shift or task, including total conversations handled, resolved issues, and customer feedback (if available).
