I will setup ticketing and help desk system

4.5
4.5

Sri Lanka

I speak Sinhala, English

49 orders completed

I've spent about six years managing Linux systems and working in web hosting. I have a lot of experience with web hosting, including WHMCS, Cpanel, the Apache web server, Nginx, NextCloud, and video ...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Hi there,

If you are looking for a Powerful, convenient Help Desk system or a Ticketing management system, you are good to go with oSticket Help Desk System,

I can set up this powerful support ticketing system for your business.


What is osTicket,

 is an open-source help desk management solution that offers ticket management and Customer Support Management within a suite. The system can only be deployed in the cloud and is suited for small and midsize enterprise businesses.


Here I will Provide a Demo Server that you can test from your hand,

Client Login:

https://demo-osticket.cloudgate.lk/

Agent Login:

https://demo-osticket.cloudgate.lk/scp

Username: demoadmin

PAssword: DemoPassword@#321


Features:

  • Ticket Filters
  • Help Topics
  • Agent Collision Avoidance
  • Auto-Responder
  • Service Level Agreements
  • Customer Portal
  • Assign/Create tasks
  • Email Notifications (Both Clients and Agents)
  • Agent Roles, Departments, access Controls etc...

Many More,,,

Device:

Server/Hosting

Operating system:

Linux/Unix

Also delivering:

Remote connection support

Reviews

13 reviews for this Gig
4.5

(11)
(1)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.5
  • Quality of delivery
    4.5
  • Value of delivery
    4.5
Sort By
Most relevant
  • N

    nickmahoney496

    US

    United States

    5

    Great result and very meticulous in testing!

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    carlosthecan

    US

    United States

    4

    Did good work, took longer than it should have to complete but that was mostly my fault. The work was completed in an acceptable time frame and the application is functioning as designed.

    Up to $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • A
    image-docs

    alexbaik

    PH

    Philippines

    5

    Great job.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    shellymotley

    US

    United States

    5

    Great job with configuring the helpdesk setup

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    stefanhaertlein

    DE

    Germany

    5

    Great and fast work

    Up to $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
Reviews

13 reviews for this Gig
4.5

(11)
(1)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.5
  • Quality of delivery
    4.5
  • Value of delivery
    4.5
Sort By
Most relevant
  • N

    nickmahoney496

    US

    United States

    5

    Great result and very meticulous in testing!

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    carlosthecan

    US

    United States

    4

    Did good work, took longer than it should have to complete but that was mostly my fault. The work was completed in an acceptable time frame and the application is functioning as designed.

    Up to $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • A
    image-docs

    alexbaik

    PH

    Philippines

    5

    Great job.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    shellymotley

    US

    United States

    5

    Great job with configuring the helpdesk setup

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    stefanhaertlein

    DE

    Germany

    5

    Great and fast work

    Up to $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No

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