I will be your bilingual english spanish customer support agent

Stop losing customers to slow, robotic support. Ill be your bilingual EN/ES customer support agent.

Tired of angry emails, 1-star reviews, and losing sales because nobody answers your clients fast? Ive got you.

Im a native Spanish speaker from Ecuador with fluent English, trained to handle customer support that actually converts and retains. No copy-paste replies. No dear customer templates.

WHAT ILL DO FOR YOU:

Reply to customer emails, tickets & chat in English & Spanish

Handle complaints, refunds, and technical questions with empathy

Follow your brand tone professional, friendly, or casual

Use your tools: Zendesk, Gorgias, Freshdesk, Shopify, Gmail, etc.

Keep response time under 2 hours during my shift

De-escalate angry customers and turn them into 5-star reviews

WHY ME VS OTHERS:

Other sellers: Use AI, delay 12+ hours, poor communication

Me: 100% human, native Spanish + fluent English, fast, and I actually care about your brand

PERFECT FOR: Shopify stores, SaaS, Amazon/eBay sellers, small businesses, startups who need real human support without hiring full-time.

MY WORKING HOURS: 2 hours daily between 9AM - 6PM EST. Need different hours? Message me first.