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Fiverr Pro
English
$
USD
I will be your operations and customer manager
Customer Service, Operations Professional, Call Center, Front Desk, VA
Customer Service & Operations Coordinator with 9+ years of hands-on experience in call center, front desk, and
client onboarding for USA, UAE & European markets. Handled 150+ daily calls, emails, and ...
About this Gig
Need an elite operations specialist to handle customer support, manage your CRM, and organize messy internal workflows?
With 9+ years of international corporate experience (USA, UK, UAE markets), I help brands, SaaS startups, and scaling agencies build seamless support systems. I am a native-level English professional specializing in customer retention and operational workflow efficiency.
What I offer:
Omnichannel Support: Professional ticket handling via email, live chat, and voice.
CRM Admin & Management: Expert navigation, ticket routing, and cleanup in Zendesk, Salesforce, HubSpot, and GoHighLevel.
QA & Auditing: Call/ticket auditing to maximize CSAT metrics and team performance.
Ops & SOPs: Creating clear Standard Operating Procedures (SOPs) to reduce team errors.
Why Choose Me?
9+ years of backend corporate experience handling 150+ daily interactions.
Verified EF SET C2 English Proficiency.
Native fluency, absolute data confidentiality, and flawless attention to detail.
Please message me before ordering to discuss your tools and ticket volume!
